Forum Discussion
Managed Play Store keeps asking for Google Play services Update
Hey!
I noticed a little bug today and wanted to ask if anyone else is experiencing this.
With the update to Play Store 46.1.37-31 [0] [PR] 755161904, a push message informs you that Google Play Services must be updated. With a COPE device, this only occurs in the work profile.
Even if Google Play Services is updated to the latest version (25.18.33 (190400-756823100)), the message appears as soon as you open the Managed Play Store.
Lizzie Is there anything known here? The Managed Play Store works normally despite the warning in the push message. I would also have logs if required.
- 31 days ago
Thanks so much for all the updates everyone, I really appreciate your followup here.
Just to say, I can confirm that the fix is rolled out to 100% and so it's good that that marries up with the experience many of you are now seeing.
If there hasn't been any change on your end, I would recommend trying to manually update the Google Play app. If you are still experiencing issues please can you let me know below.
Fingers and toes crossed this is all back to normal for you and thank you again for your patience and help to resolve this. π€©
Thanks,
Lizzie
*I'll mark this as resolved so that this is clearly seen at the top of the discussion - thanks.
44 Replies
- LizzieGoogle Community Manager31 days ago
Thanks so much for all the updates everyone, I really appreciate your followup here.
Just to say, I can confirm that the fix is rolled out to 100% and so it's good that that marries up with the experience many of you are now seeing.
If there hasn't been any change on your end, I would recommend trying to manually update the Google Play app. If you are still experiencing issues please can you let me know below.
Fingers and toes crossed this is all back to normal for you and thank you again for your patience and help to resolve this. π€©
Thanks,
Lizzie
*I'll mark this as resolved so that this is clearly seen at the top of the discussion - thanks.
- MichelLevel 3.0: Honeycomb2 months ago
Issue is fixed here
- jasonbaytonLevel 4.0: Ice Cream Sandwich2 months ago
It's still present on several of my devices - though I've made no attempt to update or touch them since yesterday; I'm waiting on an organic rollout to fix it
- LizzieGoogle Community Manager2 months ago
Thanks for the update jasonbayton - can I check what version are you using and still getting this issue?
- jasonbaytonLevel 4.0: Ice Cream Sandwich2 months ago
Still .33
- vmontanaLevel 1.5: Cupcake2 months ago
Same issue here.
We use the MDM Workspace One UEM with the Full Work Profile enrollment type on different Zebra and Samsung models.
We are concerned about the impact this warning may have.
Could you please let us know how to resolve it? - LizzieGoogle Community Manager2 months ago
Hey everyone,
I can confirm that a fix has been implemented. I am just awaiting a few final confirmations from the team on rollout - so if there is anything to add on this I will update you in due course.
Thank you Alex_Muc, Moombas, Oma_Uri, for confirming you no longer see the notification. It would be great to get updates from others too.
Massive thank you again, keep me posted if you can. π
Lizzie
- davidtse916Level 1.6: Donut2 months ago
Hi Lizzie, I'll do the testing once I'm back at work tomorrow. Currently it's 7:30pm Adelaide time soβ¦β¦πΊπ΄π
- LizzieGoogle Community Manager2 months ago
Enjoy your evening davidtse916 - thanks so much. π
- AndeoLevel 1.5: Cupcake2 months ago
Hi
I can confirm this as well. It happens on the Moto G34 5G (Android 14) and also on the standard Samsung S24 (Android 14 / One UI Version 6.1). We use the Android Management API. after I saw this notification I quickly added the Play Services App to the allowed application to try and update it. I was able to update, to version 25.19.32 (190400-758260096), as a play services beta tester on the Moto G34 5G and on the S24 I managed to update it to version 25.18.33 (190400-756823100) without beta. The notification still pops up.
Also happy to provide logs.
- Oma_UriLevel 1.6: Donut2 months ago
Issue resolved on our devices.
Thank you!
- MoombasLevel 4.1: Jelly Bean2 months ago
I can confirm at least on a test on my test devices looks fine now as well.
- Oma_UriLevel 1.6: Donut2 months ago
Issue resolved on our devices.
Thank you!