Forum Discussion

MobilityGEA2025's avatar
MobilityGEA2025
Level 1.5: Cupcake
21 days ago

Zero Touch - Multiple Resellers

AT&T enrolled us for Zero touch and provided us a Customer ID, is this the Customer ID we need to give every reseller? 

 

We gave CDW our google account which it's what AT&T requested and now CDW provided us with another customer ID. 

 

We do see both resellers but we have to switch back and forth between resellers and have to add every configuration to each reseller. Is this by default? 

 

We are about to add multiple more resellers and would be nice if we can see all devices/resellers into on tap.

 

Thank you

Zero-touch
  • Lizzie's avatar
    Lizzie
    Google Community Manager
    19 days ago

    Hey MobilityGEA2025, just @ mentioning to check you saw Jason's response here? Hopefully this helps. 

  • jasonbayton's avatar
    jasonbayton
    Level 4.0: Ice Cream Sandwich
    20 days ago

    Hey

     

    You can certainly do it the way you have, with the additional overhead of switching between customer accounts.

     

    To make things simpler you can provide your customer number to a reseller and ask them to upload to one that exists, you do not have to have a new customer account each time. 

     

    When signing up a new reseller to your existing account, be sure to head into resellers and approve the one you'd like to use before they upload devices.