Understanding Your Cameyo Payment Plan and Licensing
Cameyo is a subscription-based Virtual Application Delivery (VAD) platform licensed on a per-user basis. Each user requires an active license to access virtualized applications.
To help administrators plan their deployments, this guide outlines the available subscription types, contract terms, payment frequencies, proration rules, and cancellation policies.
Subscription Types
Administrators can choose from several subscription options depending on the scale and purpose of their deployment:
| Subscription Type | Description |
| New Subscription | Required for first-time customers. A minimum purchase of 50 licenses is required to establish the subscription. |
| Expansion | Adds licenses to an existing subscription. New licenses are co-termed to match the end date of the original contract. |
| Renewal | Extends the active subscription at the end of its term. License counts can be adjusted during this renewal window. |
| Trial | A free evaluation period supporting up to 50 users for a maximum duration of 30 days. |
| Demo | Designed for demonstration and testing purposes. Includes 10 licenses with a term of 12, 24, or 36 months. Must be placed on a non-production domain containing a demo-, test-, or dev- prefix (e.g., demo-company.company.com). The customer must maintain a paid subscription on their production domain. |
Contract Terms & Payment Frequency
Subscriptions can be committed to fixed contract terms of 12, 24, or 36 months. Payment options can be structured in one of four ways:
- Annual in Advance: Billed on an annual basis. The full amount for the year is charged upfront.
- Monthly or Quarterly in Advance: Installments are charged at the beginning of each billing period (month or quarter). If you sign up mid-period:
- A prorated payment is charged for the first partial month.
- Full payments are charged for months 2 - 11.
- One prorated payment is charged for partial month 12.
- Monthly in Arrears: Charged at the end of each month for active usage during that month.
- Pay-in-Full: The entire balance of the multi-year contract term is billed and paid upfront.
Google uses Pacific Time (PT) to calculate the start date of your Annual or Fixed-term plan, regardless of your time zone.
License Expansion & Monthly Proration
When adding licenses to an existing contract, Cameyo applies monthly proration. Any remaining days on a base order are rounded to the nearest full month:
- If the remaining term on the base order is 11 months and 30 days, the calculation rounds up to 12 months.
- If the remaining term on the base order is 11 months and 12 days, the calculation rounds down to 11 months.
Cancellation Policy
To terminate a Cameyo subscription without incurring financial penalties, administrators must wait until the end of the annual or fixed-term contract.
If you cancel your subscription before the contract is over, you’re still responsible for the full value of the commitment. If you haven’t paid the full balance of your commitment contract, we’ll charge your account the remaining balance.
Support Article: Understand your Cameyo payment plan
