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MADY56
Level 1.5: Cupcake
July 14, 2024

Android device is getting too Hot

  • July 14, 2024
  • 3 replies
  • 0 views

I've been experiencing issues with my Android device getting too hot recently. It affects the performance and sometimes even causes the device to shut down. I thought it would be helpful to start a discussion to share possible causes and solutions for this problem 

    3 replies

    M
    Moombas
    Level 4.4: KitKat
    July 15, 2024

    In such cases, the only and best solution is to send it to repair as this could be a hardware issue.

    Be aware that during the repair process, devices get wiped, so backup your non-cloud data before.

      ReeceK
      ReeceK
      Level 3.0: Honeycomb
      July 15, 2024

      Hi @MADY56 

       

      I hope you're doing well.

       

      I'm sorry to hear about the issues you're having with your device overheating. Have you noticed any patterns, such as it getting warm when using specific apps or while charging?

       

      Thanks,

      Reece

      M
      MADY56Author
      Level 1.5: Cupcake
      August 26, 2024

      Yeah i use youtube and it gets hot badly

      M
      Moombas
      Level 4.4: KitKat
      August 27, 2024

      As said before, i really recommend to send it to repair IF this issue started and wasn't there before.

       

      Keep in mind that especially if you watch videos from a source outside the device there are mutliple things coming together and may run on high load which ends up in high temperature .

      - Wifi or modem module to grab all the data from outside the device which depends on what kind of quality you watch (SD requires way less data than 4k just an extreme example). 

      - CPU/GPU/RAM to proceed the data 

      - Display driver to proceed the data to the device 

      And also the frame rate and display settings take effect. So it can be that this is expected behavior on your device as for example a high quality CPU will be less hot (as it may only need to run a part of it's full power) than a low quality CPU (as it may need to run at full scale to proceed the data).

       

      So finally, there are many dependencies we can't figure out for you here. And i want to point to my first sentence before.

      P.s.: I repaired several devices from different manufacturers and models in a certified service center so i have a bit experience in that. And i bet your desribed behavior is normal as a device defect normally shows up (regarding heat) when device is not used as well.

      Y
      Yunchuan
      Level 1.6: Donut
      August 27, 2024

      Is it a 5G device? Is it better if you force the device in 4G or WiFi only? Have you updated your system to the latest available software?

       

      Is it a newly purchased device, or does this issue happened suddenly after x days/months of usage? Have you altered the system settings?

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