What do you wish you knew when beginning your Android Enterprise journey?

Hi Reece,

congratulations on this 😉

Btt: I think for me it would be:

1. Where to find a list of the relevant models (Enterprise recommended).

2. Have a list of basic guides like Zero-Touch (including DPC), Enrollment and so on.

3. A hint who and where to get in contact with if i need help outside of the MDM support. (Didn't know about this community for a long time)

• "Zero Touch" Enrollment is a misnomer as its realistically 15-20 taps on the screen per device, especially if you are manually connecting to a WiFi network during the SUW. It's really only Zero Touch on the EMM admin, but you've outsourced the labor to someone on the edge. I find many manufacturer provided AE enrollment methods to be more streamlined with less overhead. 
• Version control with Managed Play is very limited if not non-existent. There are no great ways to lock in on a specific version of an app that is being installed from Managed Play and opt into the upgrades and roll back if there are any issues. Direct APK installation still provides us with way more granularity of version control than Managed Play. 
• Android Enterprise Recommended should be considered the bare minimum set of features that an EMM should offer but EMMs realistically should be evaluated against what additional features they bring to the table beyond base AE features. While I understand that some of the goals of AE were to simplify the market of EMM by establishing common requirements, I think it ultimately has diluted the market by setting the bar low for new entrants into the arena to say they support Android by doing just the bare minimum for AMAPI. 
• Despite DA being forked into DO and PO and the other derivatives, there are still consumer grade policies that negatively affect DO. For example the increased restrictions on scoped storage should not have applied to a DPC granted with DO. If it is an enterprise owned fully managed asset and not a consumer enabled app Android should not be enforcing consumer grade protections like scoped storage restriction. There should at least be an opt in/out model for whether the DPC is granted those sort of elevated permissions under DO. The same could be said about other features like Google Play Protect. Many enterprises don't want Google scanning their business apps on corporate owned fully managed assets and then arbitrarily removing those apps.