Android Enterprise Customer Community

Hi Team,Upon reviewing the Maven Repository, we have observed that the latest version of Apache HttpCore (4.4.16) is flagged as vulnerable and EOL due to dependencies (https://mvnrepository.com/artifact/org.apache.httpcomponents/httpcore/4.4.16), and the artifact has been relocated to org.apache.httpcomponents.core5 » httpcore5. Similarly, Apache HttpClient (version - 4.5.14 >> 5.4.x) has undergone a similar transition.Apache HttpClient serves as both a direct and indirect dependency for below mentioned jars, that we (MDM) use for  Android Enterprise Management. However, we have identified that several jars listed below continue to utilize the older version of Apache HttpClient (4.5.14), which is marked as vulnerable and EOL, despite the availability of the latest version (5.4.x). This persistence poses a significant security risk for us and our customers using Android Enterprise via our product.Could you please provide guidance on how best to address this issue?Ar

Hello,We are experiencing a new issue with our Android device enrolments where the MDM app is not being installed during the sign-in process. App is configured in Android Management between our CyberArk tenant and Google domain, and user accounts are configured to do set-up for device owner enrolment.  Previous device enrolments are still working as expected, and we first noticed this issue on 13-11-2023. No changes have been made to either the CyberArk configuration/device policy or to Google Admin.  This issue is affecting all new Android device enrolments, even across Android versions (Android 10-14 affected).  Would you please able to assist to fix this issue?  Error Log:11-24 14:35:49.411 3842 4105 I Auth : (REDACTED) [BroadcastManager] [BroadcastManager] Broadcasting bad device management=%s11-24 14:35:49.414 3842 4105 I Auth : [AccountStatusChecker] Error when fetching package info [CONTEXT service_id=343 ]11-24 14:35:49.414 3842 4105 I Au

Hi Team, I work with a MDM solution which is currently device admin, I want to enroll the devics using Samsung KME. I integrated it and able to enroll the devices till Android 11. but the versions above Android 12 are not getting enrolled. When I asked the Samsung team, they said that KME enrollment uses Android Enterprise Device Owner type. They said I have to move to device Owner using Android Enterprise. How do I achieve this. We have our own dashboard from where we push all the policies now. I also saw that AE is no longer taking any new registrations.  Please help with this.

As a New Zealand based reseller, can I enroll the devices to Australia tenant? 

Hello, Does anyone know if there is a way of not publishing everything that is ready to be published from an app review point of view? I have a closed testing track app ready to be published and I will shortly have a production version of the app ready for review. But as far as I can see you can't only publish certain tracks i.e. the production and not the closed track. You can only publish everything that is ready to be published? What I wanted to know was if, for example, I wanted the production version to go live now and wait before releasing the testing track? Cheers

We as a organization having developer account and enabled the partner to publish the app on behalf us. We need to convert the same account into Enterprise account and generate the Organization ID (or) We are open to craete a new account which can act as managed google play account. Please suggest how it can be donen and steps to be followed. Presently when i'm trying to click on admin settings from the managed google play console i'm getting the below error. We don't have any admin accounts craeted before or linked to the developer account.

Hello everyone,I'd like to confirm whether Android imposes the restriction that a VPN running in the work profile can only handle traffic originating from within the work profile. Does this mean that traffic from the personal profile remains separate and is not routed through the VPN in the work profile?Thank you.

I have a galaxy S21 FE that was just updated to android 14 and One UI 6, and that seems to have removed all admin apps (except device policy and Knox Enrollment services). the device can no longer be controlled by Intune and all the policy's were removed (luckily this means I can still factory reset it). it also uninstalled all apps that were installed by Intune, and the work google account was removed so when the play store was opened it was prompting for a sign in. Another concerning thing is it seems that the device password was removed. Has anyone seen something like this with Android 14 and Intune? I also called Samsung, and first was sent to consumer support, and was told that they have had allot of issues with Android 14, and then got sent to B2B Support and was told its an Intune issue, and they had no reports of problems. I have some other devices that were updated to Android 14, and no reports from those users with problems, so its possible its just a fluke, but still mildly

Hi guys, can anyone tell me what happens to a fully set up Android device when this device is added afterwards to Zero Touch and gets its config? Does nothing happen until the next hard reset or is it possible that it does an reset by 'itself'? Thank you.

Hi everyone, can I apply Android Enterprise policies to a device that's offline? My devices aren't always connected to the internet, so I need to manage policies after certain events happen, even without a connection. Thanks!

Good morning,  I'm opening this post because I would like to know more about SIM management on WPCOD devices in Android 14.According to Jason Bayton (https://bayton.org/blog/2023/04/android-enterprise-in-android-14/) and feedback I received from Samsung support, this feature expected to be implemented in Android Enterprise for Android 14 release.  I have several customers who have contacted me regarding the management of calls and SMS in order to assign a SIM card to a profile (Professional or Personal) and receive calls and SMS only on the assigned profile.  I have an Android 14 device (Samsung Galaxy A53), which I enrolled on Knox Manage in WPCOD, I looked on the Android Enterprise policy to check if there was a setting to perhaps activate the configuration of SIM management or see assigning the location of a SIM to a profile on a dual SIM device but I found nothing.  I added two SIM cards to my device but I don't get a pop-up asking me to assign a SIM card to the

We have multiple Playstore developer accounts in our company, most of them are only running managed google play and permanently private apps.All the teams have to go through the new Account verification according to the new Play Store policy.We probably need to involve legal department or similar for official documents and ID for each of these accounts.Is there a way we could do this in one go for all of our accounts?

Hello Android Enterprise Team, We are experiencing a new issue with our Android device enrolments where the third-party MDM app(CyberArk MDM App) is not being installed during the sign-in process. App is configured in Android Management between our CyberArk tenant and Google domain, and user accounts are configured to do set-up for device owner enrolment. Previous device enrolments are still working as expected, and we first noticed this issue on 13-11-2023. No changes have been made to either the CyberArk configuration/device policy or to Google Admin.  This issue is affecting all new Android device enrolments, even across Android versions (Android 10-14 affected).  Could you please help to fix this issue?Thanks in advance Error Log:11-24 14:35:49.411 3842 4105 I Auth : (REDACTED) [BroadcastManager] [BroadcastManager] Broadcasting bad device management=%s11-24 14:35:49.414 3842 4105 I Auth : [AccountStatusChecker] Error when fetching package inf

Hello,We understand the importance of seamlessly integrating your Android devices with CardDAV for efficient contact management. I would like to explore the options to configure Carddav settings for Android devices. We have a customer who wants to sync their contacts to Android devices from their Carddav server.  

Dear Friends, I tried to join the Android Enterprise community and become an Android Enterprise Partner through the website guidance at https://developers.google.com/android/management/join?hl=en （step2） However, when I attempted to apply, I was informed by Android Enterprise that my application information and organization did not meet the requirements. So, I tried to inquire about which requirements were not met, the detailed information about these requirements, and what we could do to meet them. But the answer we received was that these requirements are confidential, and we simply do not meet them. They are also preparing to close our application.I'm confused. If the requirements are confidential, how can we meet them?Has anyone else encountered this situation? Are there any hidden rules that are unclear? How would you suggest dealing with this situation?Additionally, here is a portion of the reply email from AE Team:“We regret to inform you that your organizati

I can't set up my work profile; I got Oneplus Ace 2 pro, country-based in Mexico. Theres a propmt window " No se puede agregar un perfil de trabajo en este dispositivo" Cant add a work profile in this device.Please help! 

I’m trying to run a media player app in android studio but it wont run its greyed out as shown in screenshot 27.I run it with the run icon in green I get message shown in screenshot 23 then it takes me to shown in screenshot 24 then I see add new shown in screenshot 25, 26

How do I make app like google earth on android studio

Dear Android Enterprise Community,I am using my own service account for creating new enterprises for organisation instead of going multiple process so, is it good or i have to change my approach.

Dear Android Enterprise Community,Do we have to create new project always for each new organisation ?I want to know correct way for enrolling new organisation for Android Management API Services.   

Android Management API back-end can access the device serial number via enterprise.devices.HardwareInfo and my device app can access the Android ID via Secure.getString(getContentResolver(), Secure.ANDROID_ID).In my apps I have all the user actions logged via a unique device ID which after Android 10 cannot be the serial number but only the Android ID. How can I know in my back-end application which device is which based on the logs and the users using the device. In android Management API there is no way to access the Android ID and on the actual Android device there is no way to get the serial number programatically. So both sides can access a unique identifier of the device but there is no way to match these...

Dear Android Enterprise Community,Do we have to create new project always for each new organisation ?I want to know correct way for enrolling new organisation for Android Management API Services.can anyone help me please. 

Dear Support, one of our AE based binding was broken because of the Google account deletion.  Our EMM support was not able to help, they put us into your direction. We have plenty of test / demo EMM system and we were not able to determine which Google account was binded it with.  Question1:How to prevent this? We have 20-30 clients and we would like to avouid same situation.Is there any public information regarding this? Question2:Is it possible to retrive the connection if we do not know which google account was used for this binding? Thanks! regards,David

Hi guys.  I have run into an issue when trying to provision Android phones as a reseller. When i add new devices to a customer, no matter what their "default configuration" profile is set to. It goes to an old profile called Enterprise Default Profile.  Also when downloading the CSV file, the profileID is not something that is found anywhere else.  It seems that this setting is pushed from the link with intune. Is there anyway to change this or do i have to disconnect the link? Appreciate all the help i can get! 🙂     

Hi Guys. I am currently working on getting some devices for our warehouse enrolled into Intune. We already have our stuff setup, and plenty of phones enrolled.  But for some reason, it seems like there is a disconnect somewhere between Intune and Managed Google play store (Yet not wholly). I can sync apps down, and enforce them onto the phone and they will show up. They will also show up in the google play store. The problem lies with the setting "Allow access to all apps in google play store". When this setting is set to not configured, you should not be able to see the regular app store but only the apps published by your IT Admins.  I have tested this on both Corporate owned Work Profile and Corporate owned Fully managed device. Same thing happens. I have also tested on a demo tenant I set up where it works perfectly fine.  First 2 pictures are from real tenant, the "bug". Next 4 are from Demo tenant where it is working I appreciate all the help I