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New Member
August 4, 2025
Question

ANDROID ENTEPRISE PARTNER REGISTRATION FAILED

  • August 4, 2025
  • 1 reply
  • 0 views

We recently signed up as an Android Enterprise Partner through the Android Enterprise Partner Portal. However, we encountered an issue when inputting our DUNS Number—the system returned an error message stating, "Please contact support."

This is our second attempt to register; our initial application was declined due to a policy requirement we were unable to fulfill at the time. We would appreciate your guidance or assistance in resolving this issue. If this is not the appropriate channel for support, could you kindly direct us to the correct contact for Android Enterprise Partner assistance ?

 

Thank you for your attention and support.

Best regards,

 

 

 

1 reply

Level 4.0: Ice cream sandwich
August 4, 2025

I've had some more luck with doing this part in incognite mode in your browser, did you try that? 

 

You can email the Android Enterprise Community Team <ae-community@google.com>  for support on this if needed. 

 

Good luck and welcome to the club!

New Member
August 5, 2025

@Michel We already tried using incognito mode, unfortunately, the result was the same. Also, when we input a random DUNS number, the server accepted it and proceeded to the next page.

Level 4.0: Ice cream sandwich
August 5, 2025

In that case you need to send an email to the address mentioned above. Good luck!