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Question

Android Enterprise partner registration, portal error

Forum|Forum|7 months ago
July 23, 2025
3 replies
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Hi,

we are in the process to finish our partner registration.

But the step on "Enter a D-U-N-S® number for your organization" fails, with an pop-up error of:

Something went wrong!

If this problem persists, please contact support.

DUNS number is correct. Does the portal have an issue?

Thanks

Enrolment

Level 4.0: Ice cream sandwich

You can reach out to ae-community@google.com for assistance if it keeps failing.

Level 1.6: Donut

Same issue facing and i already mail but no response

Community Manager

Hi @romanp and welcome to the community!

I'm not aware of any issues with the portal but, as @Michel suggested, you can reach out to mailto:ae-community@google.com and they should be able to help you out.

Please give us an update when possible :)

Thanks,

Emilie