Android Management API Device Enrollment Successful but Device Not Showing in Active Devices List

I am using Android Management API to build my own device management system. I am not an Android partner, but I integrated Android Management API into my platform.

I successfully enrolled a device, and on the device side it shows as enrolled correctly. Also, in the enrollment history/logs, I can see that the device enrollment was successful.

However, the problem is that the device does not appear in the active devices list/system dashboard after enrollment.

So currently:

• The device shows as enrolled on the physical device

• Enrollment history/logs show successful enrollment

• But the device is missing from the active/managed devices list

Could you please help me understand why this happens and how to resolve it?