Any ways to add devices to Google ZTE (Zero-Touch Enrollment) if the vendor can't / refused to do it?
Hi all, hope you’re well. I was wondering are there any ways to add devices to Google ZTE (Zero-Touch Enrollment) if the vendor can't / refused to do it?
Q. Why do the vendor refused to do it?
A. Some vendors like Officeworks in Australia does not appear in the Google ZTE resellers list.
Q. Why don’t you tell the vendor they need to do the right thing / register with Google?
A. Good luck with that……(thank you for your feedback, you won’t hear back from us anytime soon……)
We also have other none Samsung Android devices purchased from retailers that’s not in the Google ZTE reseller list. With Samsung devices, we use KME (Knox Mobile Enrolment) and it works well. But for non-Samsung devices, we don’t have many options as far as I know. I’m happy to be proven wrong though 😂
Q. Have you tried to ask other vendors (in the reseller list) to add the device to Google ZTE for you?
A. Yes I have tried and it does work, but we don’t want to do this as it’s not their responsibility.
Q. Maybe you should purchase your Android devices from authorised resellers?
A. I would! But unfortunately not everyone follows the rules……
