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Level 2.0: Eclair
February 27, 2025
Solved

Can't open Samsung tablet default camera from the EMM application.

  • February 27, 2025
  • 2 replies
  • 0 views

I have a EMM application where I want to configure the profile with some application like Play Seppo or Zoom.
 1. From EMM application I have open a application like zoom or Play seppo

2. Now zoom or Play seppo need default camera [Samsung tablet camera]
3. When try to open camera application throw some error log like below

Note:  Also I can't open default camera app directly with the package name but others application I can. 

-> How can I get camera access for EMM application for secondary user and the others application? 

Error: Sending non-protected broadcast com.samsung.intent.action.MDE_SUGGESTION_NOTIFY from system 1207:system/1000 pkg android

Is there any security issue to open camera or how can I use samsung default camera in EMM application ?


Best answer by Johny

Issue fixed. Application was restricted with the Device policy manager. Problem was camera application is launched by another app but they launched Samsung default camera which package is not in allowed list, therefore user management blocked the application.

Thanks for you reply. 

2 replies

Moombas
Level 4.4: KitKat
February 28, 2025

Your emm app needs to request the camera persmission as well and can also (afaik) only grant permissions to other apps the emm app has itself.

Level: 4.1: Jelly bean
March 2, 2025

Any chance you can show us what you're doing in the code? We can throw guesses at you but I don't know what you're doing is in line with the documentation to suggest improvements compatible with it

JohnyAuthorAnswer
Level 2.0: Eclair
March 3, 2025

Issue fixed. Application was restricted with the Device policy manager. Problem was camera application is launched by another app but they launched Samsung default camera which package is not in allowed list, therefore user management blocked the application.

Thanks for you reply.