Changing the Primary Contact for My Company

Question

Our enterprise account’s primary contact has left the company, and his email is no longer valid. We are unable to update this information ourselves. We need to regain access to our company account to complete Zero Touch Enrollment for a batch of pending mobile devices.

Is there a way to change the primary contact to this account? Any guidance or support would be greatly appreciated. Thank you so much!

Moombas · Answer

Reach out to your reseller, they might be able to do it.

But next time do one of these two things:

Use a non-person-bound contact/account for it
Use more than one account with “owner” role

You can also do both but in general you should do minimum one so this won’t happen again.

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