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Batlac
Level 1.6: Donut
October 3, 2025
Solved

Default apps on Work profile or DO devices

  • October 3, 2025
  • 2 replies
  • 0 views

Hello,

 

A client would like to define Adobe Reader as default pdf viewer on WPCOD devices or DO devices.

 

I didn't find any informations about it in android enterprise documentation or Ivanti NMDM documentation.

 

Is it even doable ?

Has anyone ever had a similar request?

 

Thank you,

 

 

Best answer by jeremy

I don't believe this is currently supported. You can try to remove other apps supporting PDF viewing to force the user to choose Adobe, but there are currently nothing to do this on the management side

2 replies

J
jeremyAnswer
Level 1.6: Donut
October 10, 2025

I don't believe this is currently supported. You can try to remove other apps supporting PDF viewing to force the user to choose Adobe, but there are currently nothing to do this on the management side

    B
    BatlacAuthor
    Level 1.6: Donut
    October 13, 2025

    Hello Jeremy, thank you for your anwser.

     

    I will try this solution

    M
    Michel
    Level 4.0: Ice cream sandwich
    October 10, 2025

    I'm not aware of any API, not an Android one and not in OEMConfig's, that offer this kind of solution. I did request it with Samsung for their Knox OEMConfig but it got denied a few years ago, but I can't remember the exact reason. 

     

    @jeremy 's suggestion is the one we use in most cases. But it really is a workaround. 

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