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Elijah
Level 1.6: Donut
March 5, 2025
Question

Deleting and Erasing Device Using the AMA API

  • March 5, 2025
  • 1 reply
  • 0 views

When I use the Android Management API to delete a device from an enterprise, the device is deleted but the physical device is not wiped, I can still see that the Physical device is connected to the enterprise from the device it self. The device is in fully managed mood. 

I want to ask if this is the normal behavior, because I'm expecting that when I delete a device from an enterprise with  AMA API, the physical device should be cleared and factory resetted?

1 reply

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jasonbayton
Level: 4.1: Jelly bean
March 5, 2025

What you're expecting is exactly how it should work.

 

Is the device network-restricted? Is it active and in use? When you run a devices.list do you see the device identifiers referenced in other records?

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    ElijahAuthor
    Level 1.6: Donut
    March 5, 2025

    I don't see the device in the devices.list, but from the device settings app, in Accounts, the work account still shows up. Immediately after issuing the command, I don't notice any thing or event in the device/phone.

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