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Level 1.6: Donut
October 29, 2024
Solved

Devices added via IMEI, and deleting them using s/n

  • October 29, 2024
  • 2 replies
  • 0 views

Hello,
We have previously added several dozen of the customer's devices to the ZTP using their IMEI numbers.

Is it possible to remove these devices from the system using their serial numbers? Or do i need to use IMEI numbers?

Best answer by jasonbayton

Hi there

 

ZT only holds the information used to upload them, so if you'd only previously provided IMEI, you should use this to remove them. 

2 replies

Level: 4.1: Jelly bean
October 29, 2024

Hi there

 

ZT only holds the information used to upload them, so if you'd only previously provided IMEI, you should use this to remove them. 

Moombas
Level 4.4: KitKat
October 29, 2024

Afaik you should be able to upload the devices with both SNR and IMEI but never tested that.

And i also recommend to use IMEI numbers for such things as those are more secure to be unique.

Level: 4.1: Jelly bean
October 29, 2024

Both IMEIs and SN indeed! 

Moombas
Level 4.4: KitKat
October 29, 2024

I meant for the same device but I'm pretty sure you as well and this should work 😉