Emergency: My zero touch customer account is terminated and I am not able to unclaim or reassign my devices.

Hello team,

Right now i am in a huge trouble as my zero touch account is terminated and i am not able to unclaim the registered devices.

Android enterprises team had sent us the mail on 27th of feb 2025 and they mentioned about the termination of zt customer account will be effective from 12th of may 2025. But they did not mention that the imei number will  not be unclaimed after that.

Kindly help me in this regard.

Because the reseller account is also being terminated with this.
So we have nothing to unclaim the devices.

Kindly help us to recover our customer account as we are in trouble.