Skip to main content
nazmulhawk
New Member
January 22, 2024
Solved

getting 'can't set up device' after getting ready for work setup

  • 6 replies
  • 484 views
  • Translate All • Beta, powered by Gemini

I've been trying to enroll my Honor pad x9 using qr code method . But I keep getting stuck after "Getting ready for work setup"
I'm new to this and don't have much idea on the topic.

   

    jasonbayton
    jasonbaytonAnswer
    Level: 4.1: Jelly bean
    January 22, 2024

    Who are you enrolling with now? If it's a mainstream MDM platform then indeed speak with IT/raise a request. That error is vague and can be anything from a malformed package, to wrong download link, to more. 

     

    If you want to enrol a device direct to your kiosk app, your app must be able to support being made a device owner, and will likely require some backend server communication to control its own policies and restrictions.

    Build a DPC - https://developer.android.com/work/dpc/build-dpc

    View in thread

    6 replies

    Moombas
    Moombas
    Level 4.4: KitKat
    January 22, 2024

    Hi nazmulhawk,

     

    you should get in contact with your IT department to clarify and investigate why it's not working especially as you seem to try to enroll a fully managed or COPE device.

    Translate • Beta, powered by Gemini
    Android Enterprise Expert
    nazmulhawkAuthor
    New Member
    January 22, 2024

    ok, just to make sure if this is possible or not.

    can i make my own qr code without any other enrollment partner like microsoft intunes?

    Translate • Beta, powered by Gemini
    Moombas
    Moombas
    Level 4.4: KitKat
    January 22, 2024

    If you mean without using any kind of MDM? I don't think so as the MDM provides further configurations, policies and so on.

    What you try to acchieve without using an MDM? Maybe there's another solution for what you are looking for.

    Translate • Beta, powered by Gemini
    Android Enterprise Expert
    jasonbayton
    jasonbaytonAnswer
    Level: 4.1: Jelly bean
    January 22, 2024

    Who are you enrolling with now? If it's a mainstream MDM platform then indeed speak with IT/raise a request. That error is vague and can be anything from a malformed package, to wrong download link, to more. 

     

    If you want to enrol a device direct to your kiosk app, your app must be able to support being made a device owner, and will likely require some backend server communication to control its own policies and restrictions.

    Build a DPC - https://developer.android.com/work/dpc/build-dpc

    Translate • Beta, powered by Gemini
      Terms & ConditionsAccessibility statement