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Jensa
Level 1.6: Donut
April 30, 2026
Question

GMS auth.managed triggers SetNewPasswordActivity unexpectedly on Android Enterprise Fully Managed devices

  • April 30, 2026
  • 1 reply
  • 83 views

e operate ~3000 Samsung Galaxy XCover Pro 2 devices (SM-G736B) running Android 16 (BP2A.250605.031.A3, security patch G736BXXSBGZC1) in Fully Managed Device Owner mode via Microsoft Intune. Devices are deployed in retail stores using Microsoft Managed Home Screen with Azure AD Shared Device Mode for store associate sign-in.

Sporadically, individual devices have started prompting end users to set a device screen lock credential, even though no Intune compliance policy or DPC-driven password policy requires one. Investigation of dumpstate logs shows that the SetNewPasswordActivity is launched by com.google.android.gms (specifically the auth.managed component, based on activity registration com.google.android.gms.auth.managed.ui.SetNewPasswordActivity):

 

 

2026-04-27 18:28:32.812 SetNewPasswordActivity: com.google.android.gms
2026-04-27 18:29:09.141 SaveAndFinishWorker: com.android.settings, ComponentInfo{com.android.settings/com.samsung.android.settings.biometrics.BiometricsChooseLockGeneric}
2026-04-27 18:29:09.150 Enroll [User 0 PASSWORD][com.android.settings:31522]

The dialog presents the user with what appears to be a high-complexity requirement (alphanumeric password, not PIN). Once the user complies and sets a credential, the device subsequently requires that credential after every restart, which breaks our shared device usage model.

Anyone have a clue what triggers GMS to require a passcode?

Best regards
//Niklas

    1 reply

    Michel
    Level 4.0: Ice cream sandwich
    May 1, 2026

    Hi ​@Jensa ! 

     

    Sounds like a bug in the Intune DPC, did you reach out to MS support? 

    Jensa
    JensaAuthor
    Level 1.6: Donut
    May 4, 2026

    Hi,
    Yes, that was my first thought too, but according to the dumpstate log, analyzed by Claude AI, there are no signs of commands coming from the DPC.

    Michel
    Level 4.0: Ice cream sandwich
    May 4, 2026

    I see its a Samsung dumplog, did you try and reach out to them? Via Knox (register for free if you haven’t done so), you can log a ticket and let them analyze the logs.