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ACumboNacheli
ACumboNacheli
Level 1.5: Cupcake
March 18, 2026
Question

How to remove devices from zero-touch in bulk

  • March 18, 2026
  • 2 replies
  • 29 views

One of our customers has replaced 150 devices currently in zero-touch with 150 new devices. The 150 older devices need to be removed. Is there a way to select and remove them all at once from the zero-touch portal?

2 replies

Moombas
Moombas
Level 4.4: KitKat
March 18, 2026

Yes, you can do it via csv file in the portal.

See in the top right corner when in devices section (sorry for the german in the screenshot):

And the CSV should look like this:

"modemtype","modemid","serialnumber","manufacturer","model","profiletype","profileid","owner"
"IMEI","1234567890123456","","HMD Global","","ZERO_TOUCH","","0"

    ACumboNacheli
    ACumboNacheliAuthor
    Level 1.5: Cupcake
    March 18, 2026

    Hey, thank you for the quick response. But how can I delete 150 in once via a csv?

    Moombas
    Moombas
    Level 4.4: KitKat
    March 18, 2026

    one line per device (keep the headline!) and then upload it to the portal as ​@Flo provided the relevant link to the guide

    Michel
    Michel
    Level 4.0: Ice cream sandwich
    March 18, 2026

    Are you a zero touch reseller? If so, you can delete them by selecting them and press delete. A bit easier than on the customer side :)

      ACumboNacheli
      ACumboNacheliAuthor
      Level 1.5: Cupcake
      March 18, 2026

      No that doesn't work. There are more than 1800 devices from Motorola, Ascom and Spectralink. We only need to remove the Spectralink devices. 

      Michel
      Michel
      Level 4.0: Ice cream sandwich
      March 18, 2026

      ah okay, that won’t make sense indeed. Than the CSV option mentioned by ​@Flo  would be the way to go. 

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