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educorreia
New Member
September 25, 2024
Question

How to set 'forcedResetTime' field in Zero Touch provisioning

  • September 25, 2024
  • 3 replies
  • 0 views

Hello,

I am trying to set the forcedResetTime field that is mentioned in the "Google device provisioning services" documentation: https://developers.google.com/zero-touch/reference/customer/rest/v1/customers.configurations#Configuration
But, the problem is, I can't set this value through the Zero-Touch portal, the configuration form that is available on the website does not have this optional field.
So, is there a way to set this value through the portal? If so, where can I find this field to edit? If not, is there any other way or EMM that I can use to set this value?

Ref.:


Thanks,
Eduardo.

3 replies

Moombas
Moombas
Level 4.4: KitKat
September 25, 2024

Hi,

you are right that this field is not shown anywhere in ZTP.

Not sure if this is a bug or if you maybe can set this only via API or deprecated or so.

@Lizzie Can you tell us more about this optional setting shown in this documentation?

    Lizzie
    Lizzie
    Community Manager
    September 25, 2024

    Thanks @educorreia  and @Moombas for the @ mention here. I'm just checking this with the ZT team and will come back to you once I know more.  😀

     

    (If anyone else knows on this, please feel free to comment). Thank you. 

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    E
    educorreiaAuthor
    New Member
    September 30, 2024

    Hello @Lizzie,

    Do you have any updates on this topic?

    Thanks.

    Lizzie
    Lizzie
    Community Manager
    September 30, 2024

    Hello @educorreia,

     

    Sorry for the delay in getting back to you on this. I was just awaiting confirmation on my side. 

     

    Looking into this further, this is currently only available via API, so this is why you're are not seeing it in the zero-touch portal or via DPC extra. Forcing resets at a specific time is considered an advanced feature as you can imagine it requires careful consideration.  

     

    Let me know if you have any additional thoughts on this. 

     

    I hope this helps.

     

    Lizzie

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    R
    Rakib
    Level 2.2: Froyo
    October 1, 2024

    Good observation @educorreia, looks like it is the only variable that is not able to access trough DPC extra.

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