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New Member
Jul 24, 2023 7:52 PM UTC
Question

How to set up qr code after factory reset

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7 replies

jasonbayton
Level: 4.1: Jelly bean
Jul 25, 2023 6:08 AM UTC

Hi there,

 

I'm missing some context to your request here, but -

  • To generate a new QR code, refer to your EMM documentation on how and where this is configured
  • To use a QR code on a reset device, tap 6 times on the welcome screen to invoke the QR code reader.

I trust one of those will point you in the right direction

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New Member
May 8, 2024 6:34 AM UTC

Heloo good day,

I resetd at factory mode and now my phone need me to scan QR but I don’t have a box to scan.

please advise me

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jeremy
Level 1.6: Donut
May 8, 2024 6:39 AM UTC

Once the device has been factory reset, as @jasonbayton mentionned, you need to press 6 times on your screen to start the camera to scan the QR Code. Usually this is done on the  welcome screen just after the device reboot from factory reset. 

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Lizzie
Community Manager
Aug 3, 2023 10:13 AM UTC

Hey @Ogechiclinton44,

 

Just @ mentioning here to check you saw @jasonbayton's response. I hope this helps.

 

Thanks,
Lizzie

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Welcome to the Community everyone!
asma
New Member
Oct 30, 2026 9:52 AM UTC

I factory reset my OnePlus 5G UW, and now it is asking to scan a QR code. Where can I find this QR code? I don't have the mobile box. Please help me

 

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asma
New Member
Oct 30, 2026 10:16 AM UTC

I factory reset my OnePlus 8 5G UW, and now it is asking to scan a QR code. Where can I find this QR code? I lost my mobile box. Please help me

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Lizzie
Community Manager
Oct 30, 2026 3:06 PM UTC

Hey ​@asma, is your device managed by your organisation or using the work profile? 

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Welcome to the Community everyone!