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keyurmaru
New Member
November 8, 2025
Solved

How to view and remove enrolled devices, and how quotas are applied

  • November 8, 2025
  • 1 reply
  • 0 views

We are developing a solution using Android Management.

 

While enrolling a fully managed device, provisioning now fails with:
- "Can't set up device"
- "Since your organization reached its usage limits, this device can't be set up."

 

This did not occur until yesterday. We are trying to determine whether this quota limit is enforced by the Android Management API (EMM side) or by Google Workspace when connecting to a third‑party EMM. If the limit is on the EMM side, is the quota granted per project? We have two Google Cloud projects using the Android Management API; the issue is only affecting the newer project.

 

Questions:
1) Where can we monitor quota usage for Android Management?
2) If we have reached a quota, is there a way to remove previously enrolled test devices, and would that resolve the issue?
3) Where can we find detailed information about quotas and currently enrolled devices?

Best answer by Emilie_B

Hi again @keyurmaru!

 

I've just heard back from the team - they said that this error is caused by a quota limit on the Android Management API (AMAPI), and it is enforced per Google Cloud project.

By default, all new Google Cloud projects using the Android Management API are given a "default" quota, which is currently set at 500 devices. It’s possible that the other two Google Cloud projects using the Android Management API, have been granted full production-level quota, so they continue to work.


To unblock your immediate testing, you may remove old unused devices, they will free up slots allowing you to enrol new devices.


To resolve the issue in the long term, you simply need to request a production-level quota for your new, affected project. This is a standard procedure for all developers building solutions on AMAPI.

 

Here you can find more information regarding permissible usage:
https://developers.google.com/android/management/permissible-usage

 

And here you may find the form to apply to Android Enterprise and request quota increase and/or the removal of restrictions: https://goo.gle/android-enterprise-response 


You will need to provide a business justification for the increase so the team can verify your use case. Once your request is reviewed and approved, the device limit will be lifted from your project, and your enrolments will be good to go again.

 

I hope that this is helpful :) 

Let us know how you get on,

 

Emilie

1 reply

J
jeremy
Level 1.6: Donut
November 10, 2025

Hello,

 

While I don't think, you cannot monitor quota usage for Android Management API you can read more about quotas here and fill a request to learn more about your usage: https://developers.google.com/android/management/permissible-usage

 

    Emilie_B
    Emilie_B
    Community Manager
    November 12, 2025

    Thanks for your help @jeremy 🙂

     

    @keyurmaru I'll see if I can get additional info from our team and will keep you posted as soon as I hear back! 

    Emilie_B
    Emilie_BAnswer
    Community Manager
    November 13, 2025

    Hi again @keyurmaru!

     

    I've just heard back from the team - they said that this error is caused by a quota limit on the Android Management API (AMAPI), and it is enforced per Google Cloud project.

    By default, all new Google Cloud projects using the Android Management API are given a "default" quota, which is currently set at 500 devices. It’s possible that the other two Google Cloud projects using the Android Management API, have been granted full production-level quota, so they continue to work.


    To unblock your immediate testing, you may remove old unused devices, they will free up slots allowing you to enrol new devices.


    To resolve the issue in the long term, you simply need to request a production-level quota for your new, affected project. This is a standard procedure for all developers building solutions on AMAPI.

     

    Here you can find more information regarding permissible usage:
    https://developers.google.com/android/management/permissible-usage

     

    And here you may find the form to apply to Android Enterprise and request quota increase and/or the removal of restrictions: https://goo.gle/android-enterprise-response 


    You will need to provide a business justification for the increase so the team can verify your use case. Once your request is reviewed and approved, the device limit will be lifted from your project, and your enrolments will be good to go again.

     

    I hope that this is helpful :) 

    Let us know how you get on,

     

    Emilie

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