Android Enterprise General Discussions

Hello.I would like to implement a feature for my EMM: after an IT admin creates an enterprise binding on the Google side and then they are redirected back to the EMM - is there a way for the EMM to know which Google account the IT admin just used for binding? It would be nice to attach this info to the enterprise's representation on the EMM side.I think that this info is neither presented in the Android Management API https://developers.google.com/android/management/reference/rest/v1/enterprises#Enterprisenor in the query parameters of the redirect.One way for the EMM is to just ask the user to enter the email again on the EMM side. But it is prone to errors

Hello, is there a way to claim ownership of a device who's been probably registered manually with a number inversion? The device was sourced directly from the manufacturer and we do have all the paperwork. Or to identify contact the current erroneous company so we can ask them?

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May 2024   Hello everyone,    I hope you are doing well.    Even in our short time as a community, we are starting to build up the page views. So on this theme, if you were to guess what one of the most viewed topics here in the Android Enterprise Customer Community is, what would you say?....    If you do actually want to guess, I've put the rest of the question behind a read more!  Feel free to comment below with your guesses (you can also add a spoiler to hide your answer).  😀 Fun fact: it is on WIFI configurationPost  This topic isn't getting a lot of new replies now, but it still continues to get a large amount of views and so it is really intriguing to me why this might be, so I thought it would be interesting to ask you all.   Is this topic an ongoing area that you have questions on? Is there information you would like, but you finding it hard to find for example? The discussions shares lots of useful tips, so h

Why i get the rewards but i dont have any code. To redeem it.

Please help 😭 the latest software update on my OPPO A57s today, has used up all my space on my phone. What can I do? Is there a way to downgrade to the previous version?

We are working on an app that is used to test our software and products.  The app is constantly running on test Android devices.  It starts recording the screen based on an event and sends the recording to our backend servers to verify that the test passed.  Currently, the whole process halts if the app or OS is restarted until a human approves the screen recording dialog that pops up when the app opens.  Is there a way to pre-approve the screen recording for this app using the Enterprise Management APIs.  As mentioned before, the app only runs on test devices that are not used by any employees.  Currently, we have to constantly monitor these devices just to press the screen recording approval button when the app crashes, has to be restarted, or when the os is updated.  I am trying to find a solution so that this is automated. Thanks for any help

I need to manage android devices. There are several things that I need to do while managing them. I researched about it on the internet and came across Android Management API. But I am struggling with how to use this API? The documentation is too ambiguous.  I have enrolled my device by following Android Management API codelab but I don't know what to do further? How can I create policies, how to push them to device, how to download the Android Management API client. Please help me.

We currently just received Android enterprise through Bell mobility and we have 45 android units currently being used out in the field. To complete set up Bell has asked for us to register on the android enterprise website and provide them with our organization ID. I've clicked on just about everything to try and have failed to even start getting set up.  Is there anyone that can give a quick how to get started and get a company ID? I expected some sort of admin panel access etc. Thank you. 

See above.

Hey, Is it possible to grant special permissions like `SYSTEM_ALERT_WINDOW` to a device if it is fully managed using Android management API? We tried adding it to the permissionGrants but it is not enforced for some reason. Thanks!

When I execute this on HTTP, I receive a response.[REQUEST]POST https://androidmanagement.googleapis.com/v1/enterprises/LC04k33pjm/devices/32931cb718c4bbcf:issueCommand?key=[YOUR_API_KEY] HTTP/1.1Authorization: Bearer [YOUR_ACCESS_TOKEN]Accept: application/jsonContent-Type: application/json{  "type": "RESET_PASSWORD"}[RESPONSE]HTTP/1.1 200cache-control: privatecontent-encoding: gzipcontent-length: 263content-type: application/json; charset=UTF-8date: Tue, 07 May 2024 15:46:32 GMTserver: ESFvary: Origin, X-Origin, Referer{  "name": "enterprises/LC04k33pjm/devices/32931cb718c4bbcf/operations/1715096792085",  "metadata": {    "@type": "type.googleapis.com/google.android.devicemanagement.v1.Command",    "type": "RESET_PASSWORD",    "createTime": "2024-05-07T15:46:32.085Z",    "duration": "600s",    "userName": "enterprises/LC04k33pjm/users/114476752020549114690"  }}Upon checking the status of the issued command

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I have app installed on WorkProfile that contains a contacts List feature, so how can I get personal contacts?when use app this return contacts list for workprofile not personal  but i want contacts for personal 

The most recent device is a 5 month old device.I am looking forward to buying a recently launched phone.

We are setting up and deploying Android Enterprise through Intune but are having issues where the test devices are unable to access any items in the Google Store. when opening the Google store app it shows no apps and has an Error Code DF-DFERH-01. I opened a ticket with Microsoft for this issue and they have escalated it and determined the issue is not on their end and told me to reach out to you. Here's some background on what I am working with:Device: LG G8 ThinQModel: LM-G820UMAndroid Version 12Software Version: G820UM40aApps Setup to install required: Microsoft Outlook, Microsoft Authenticator, Adobe AcrobatApps Setup as available: Microsoft Word, Microsoft ExcelPlay Store Version: 40.7.29-31device had been factory reset multiple times with no changes to the issue, setting it up with the Device Administrator works fine however the other device we are testing with is a Samsung that the Device Administrator does not work with.

Application crashing when using wipedata(1) in android 14.But it perfectly working in andorid 13

Kindly help on tracking the lost mobile device infinix smart 6 IME# 3501631006409642 bought 31 December 2022 at Mobile city Rail Park Gaborone Botswana

Hello we create in the past a gmail account for the configuration of the Zero Touch portal. Now we need to update this gmail account to a federated gmail account (from our workspace). Some enrolled devices are already uploaded to zerotouch profiles and devices are alreday assigned to zertouch profiles. Is it possible to edit and change the google account used for the zerotouch portal?KR WilliamV

Please how can I disable deactivation button on my admin app. 

So my problem started a year ago. I bought my family new devices and they keep getting IT'D TO ANDROID ENTERPRISE with a system admin. I DONT WORK FOR A COMPANY NOR AM I SIGNED UP FOR ANDROID ENTERPRISE. I really need help with this cause as soon as I get the phones they auto configure. Been to to many stores and they have all told me my phone is being monitored.

Hi all, we provided Google docs, sheets and slides to our devices.We set managed app config (allow of using printing api and usage without Google account).We noticed now that printing is possible on sheets and slides but not on docs.Is there any known issue rgarding this? I mean I'm a bit confused because it works from the other two. Maybe @Lizzie and @ReeceK you kno more about that or can ask internally?

Hi all,  Hope you can help me out. I have begun the application process to join the Android Enterprise Partner Program - specifically, we'd like to be resellers. I submitted the information, but received a request and an error to update employee count info. When trying to do so, nothing lets me edit. This was several weeks ago and since then I received a denial for, you guessed it, incomplete information.  I tried starting over, but now it won't let me get past the employee count question at all nor does it allow me to skip things I have no interest in - like integrating Android into our own hardware - we don't do that. What do I do? Kind of stuck.  Thank you! 

I'm having a problem with my company.They randomly receive a notification at the bottom of the screen anytime:“Device Policy Allow this app to turn Wi-Fi on and off”

Hey team,I have a problem adding new administrator into Android Zero Touch portal.Once clicked on the "+" button, I'm filling in the email address, then ADD and nothing happens.In the bottom left corner i can see only the information "Can't shot users, try again".Any idea how to solve this case?