Android Enterprise General Discussions

Need help and/or feedback. We are looking at rolling out several hundred android devices for ordering purposes over the next year and I am running into an issue getting these devices registered. Running into the issue where it tells me "MAXIMUM NUMBER OF DEVICES ALLOWED TO ENROLL INTO THIS ANDROID ENTERPRISE USER ACCOUNT HAS BEEN REACHED". after look into this I've noticed that the USER ACCOUNT has a limit of 10 devices. Is there another way to add more devices or will I need to create more user accounts?

Hi, I am trying to generate a valid QR to provision devices but it only works on certain versions of Android.Apparently the QR payload is ok (as it is working on some devices) but when testing it with Android 14 it only gives me an error saying the "Can't set up device. Contact your IT admin for help" but no other explanation is given. I've tried different payloads but no one seems to work with Android 14. Is there any change in Android 14 that prevents devices to be provisioned via QR?I am aware that Google does not allow custom DPCs registrations anymore but I do not know if this is the case (maybe devices from Android 14 can only be provisioned with Google DPC or something like that?) This is the payload I'm working with: {    "android.app.extra.PROVISIONING_DEVICE_ADMIN_COMPONENT_NAME": "com.applivery.mdm.dpcpoc/.MyDeviceAdminReceiver",    "android.app.extra.PROVISIONING_DEVICE_ADMIN_PACKAGE_CHECKSUM": "bRIi6qpZhpJPSxtqG1SfKdIVoca7Cxl1j5

I've made an app I need a list of email addresses for internal and closed app testers to help me test my app for publishing from my google play console?

 Example: Home Screen Or Detail ScreenWhen Clicking on some Items it will move to the Detail screen when going back to the Home screen. home screen re-render. How we can prevent. 

Just simple question :Does Android Enterprise support Android Automotive?Any references please?Thanks

I'm trying to add a new app to our environment as google play managed app. Adding the app itself to the Intune app list works as expected, but the problem arises when I'm trying to add that app to our google play collection (from the left menu in google play -> organise apps). Normally I look up the app in the search field and select it, then save the changes in the collection. It seems like today the search field is not working, no return comes up. Doesn't matter what I fill in, the field doesn't find anything, and there's no feedback either if I press enter or if I click on the magnifying glass icon.What could I check? 

We are unable to create accounts in the terotouch portal. We get the massage:'" Error an unexpected error has occurred. Try again leter." 'This massage is for all of the users that try this. what is the next step to prevent this ?  Kind regards Petri 

Hi,I was studying Android enterprise academy (the link is below), however the website shows an error, would you be able to assist me in resolving this issue? I've tried to refresh the page, but the error persists. I'm not sure if it's an issue with the website. I'd really appreciate any help you can provide.https://androidenterprise.exceedlms.com/student/path/319740-android-enterprise-associate?sid_i=0 

I initially posted this as a reply to my existing topic, but was pointed out that this should have been a standalone topic.Appreciate that this is an Android forum, but as people on here have been so helpful I thought I'd ask in here..I have a question over managing iOS Personally owned devices. I have spent a couple of days trying different ways to no avail.We need to be able to secure data held on personally owned iOS devices, I can enrol the device absolutely fine using Enrolment type "User enrolment with Company Portal", despite my best efforts I cannot find a way to remove Outlook data when the device is no longer managed, whether done by deleting the device out of Endpoint or if the user does that on their own device. Outlook data stays there. The app is also set to uninstall on device removal but again this does not happen.I have tried creating an "App protection policy" for Outlook, but after selecting the Outlook iOS app , I cant see a setting to remove data in ant of the foll

Hello everyone,   I hope you are doing well.   It's time for another community survey! We’d greatly appreciate your feedback on the usage of AI-related apps and services (i.e. chatbots, AI-assisted writing tools, etc.) for work purposes.   The survey below should only take ~5-10 minutes and please note your responses will not be publicly visible (or to other respondents). We will be sharing these results back with our Product team so your responses are greatly appreciated.    If you have any questions, please reply to this topic and I'll try to help as much as possible. A massive thank you in advance.   Lizzie  

Hello there,I hope you're doing well.According to the documentation for Device Owner at this link, it's not possible to provision devices using Zero Touch along with Device Owner. Our business requires persistent enrollment, and Zero Touch would be ideal for our case.However, due to the reduction in daily quotes with a new limit of 500 devices per project, it's no longer feasible to enroll all our devices using Zero Touch as we did before (due to changes in Google API quotas). Because of this, we have opted to switch to using Device Owner. However, with QR code enrollment, persistence is not guaranteed. Do you have any workarounds for this, or do you plan to launch Zero Touch provisioning with Device Owner in the future?Thank you !

أخر تحديثات أو إصدارات جديدة تتعلق بأجهزة أندرويد ٩ و colours 6  أريد تغير هذا الإصدار إلى إصدارات أحدث ومتناسبة الهاتف المستخدم الحالي      *CM update: this was a reply in another topic, it has been moved to make a new discussion. Title has been updated. 2nd April 2024

Is it possible to share photos /files from Google Photos to Outlook on kiosk mode ?  looks like from outlook we can attach the files but not from Google photos ?   Regards,Srikanth

I tried to check through all settings around notifications but to no avail.When I open the Outlook app, I can see new emails load up (so not that Outlook app is not able to get the new data), but its just not sending notifications as we normally get.Could it be something on the backend / IT Admin related or some hidden setting I haven't explored?

Hi,I am using an Android 12 device, company-owned and is fully managed. My enterprise is configured to receive "USAGE_LOGS" notifications and I enrolled the device with token parameter "allowPersonalUsage" set to "PERSONAL_USAGE_DISALLOWED". Also I enforced location mode with a policy. I can see the notification that command went through and device enters alert state as expected. Then, I move device in lost state by clicking "I found this device" and expecting location logs to appear. Nonetheless, no usage logs are coming from my push pubsub. Before I was using pull pubsub and actually was able to receive usage logs back then. Don't really know if it's related. Originally, I though that the problem is that I couldn't properly subscribe enterprise to receive USAGE LOGS but it seems that's not the case from my previous question. My previous question on Usage logs 

@jasonbayton  we are currently assigning devices in zero touch console by serial. They have a particular configuration tied to them using DPC extras so that when the device is turned on and connected to a network, it begins the work managed enrollment process which has worked for 8 months and still does  I just received a zebra tc22 and trying to enroll the device using the same mechanisms but isnt working. The device goes to the home screen instead of the work managed screens to tie it to the workspace one console  trying to see if this is related to a delta in dpc extras for A13 but striking out.

Android does not allow any push notifications during the OOBE (out of box experience) setup process.    This presents challenges during Intune enrollment because we require users to satisfy MFA (SMS or MS Authenticator) in order to complete Entra AD device registration and device enrollment. The inability to receive push notifications on the new Android they are configuring requires users to configure their MFA on a secondary device before starting the setup of the new device, or obtain a temporary access pass from our Security Team. If OOBE supported push notifications it would resolve this and provide a much simpler and easier enrollment/user experience. 

A bit of background to use 1st, we have only ever used the Device Administrator to manage our company owned phones and use an Intune licence.I want to start using Android Enterprise but I've not as yet had any training so this is all new to me.Ideally, we want to use Fully Controlled Devices for our Company owned devices and Work Profiles for those users using their own device. Which I am sure is quite common practice.So I have had a play and not yet got anywhere with Fully Controlled Devices but have got Work Profiles setup and working to an extent. However, one stumbling block is that the Google apps, Docs, sheets, Drive etc. show no data from the user’s account. Apps like MS Outlook work just fine.Could someone be kind enough to point me in the right direction on this?Also, what training sources would people recommend? We are a State Education environment, so have a very limited budget as per usual. Thank you

Hi Community, I have an issue and a doubt at the same time, I have always used the work profile in my Android to keep things separated between work and personal life, I recently moved into a new company which are not currently using devices policies and I wasnt able to set up my Work profile, so I created my work profile by using the Android example/test policy to enable the work profile, all was good until I tried to update one of my personal apps via APK, which I got an error saying I have such acction blocked by my IT Administrator, so not only the policy does not limit itself to the Work Profile but also google's example policy blocks apk installation. Is there any way to overcome this issue? I feel Im also being "blocked" for some other stuff since I started digging around.Thanks!

We created an application which was hosted on the work profile, unfortunately we are unable to make the application visible on the homepage. What would be the reason?

We are using fido2 keys for login for our shared windows computers and want to do the same for our shared Android devices but its just sad to see the missing support from Google, is there a philosophical reason it is not supported or it is just not developed? Native app and browser support of FIDO2 passwordless authentication - Microsoft Entra ID | Microsoft Learn More context:MDM: IntuneEntra ID Shared device Mode

We have 5000 devices getting the message that the google account has been removed from them, and play store apps are no longer installing / available.I try and sign in and check our token (workspace one says its all good) but our account is no longer administrative and cant login? Workspace one says everything is fine. How do we get into admin.google.com with our EMM account? Right its looking like we need to just rebuild the whole environment and re-do thousands of devices.  

How do I set-up and enroll my device and where do I get a code from to create and set-up a work profile Thank you Kindly 

Currently, I am trying to implement lost mode notifications with push pubsub and I need to subscribe enterprise to receive usage logs. When I try to use the following json to patch my enterprise (a chunk related to usage logs):"enabledNotificationTypes": ["ENROLLMENT","STATUS_REPORT","USAGE_LOGS","COMMAND"]I receive only "ENROLLMENT", "STATUS_REPORT" and "COMMAND" in response json. And as expected no location event logs are being pushed from the pubsub. Do I need extra configuration to use USAGE_LOGS or something?Response example json: {        "name": "enterprises/enterpriseName",        "enabledNotificationTypes": [                  "ENROLLMENT",                  "STATUS_REPORT",                  "COMMAND"        ],       "pubsubTopic": "projects/projectId/topics