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Jensa
Level 1.6: Donut
May 13, 2026
Question

Intune app disabled

  • May 13, 2026
  • 0 replies
  • 4 views

Hi!
We are currently having big issues with, what seems to be "MARsPolicyManager" on sour Samsung devices.
In the dumplogs it says that the Intune app (com.microsoft.intune) is disabled (enabled=4)
Pressing "Enable" in Google Play doesnt do anything, and no commands sent from Intune seem to help.
The Intune app is in the battery optimization list in KSP
The most critical symptom is that deployed certificates are not updated in the WiFi profile causing the device to loose conection when the current cert expires.
com.microsoft.intune is set to enabled=4 by auto_disabler. The state is permanent for the lifetime of the install: MARsPolicyManager: cancelDisablePolicy failed. package: com.microsoft.intune

The issue is quite like Disabled apps | Community

Any clues?

Br
//Niklas