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Level 1.6: Donut
February 29, 2024
Solved

Intune ZT enrollment - No virtual keyboard

  • February 29, 2024
  • 1 reply
  • 0 views

Hello,

 

I have different feedbacks where the virtual keyboard is not appearing at the Intune login page during a ZT enrollment, has anyone experienced the same issue and knows how to fix it please?

 

Environment:

- Android tablets running Android 13

- COPE mode

- Google Gboard installed and setup as default input method

- Zero Touch enrollment

- After the enrollment start and goes to the Login to Microsoft account step, the virtual keyboard is not appearing when touching the fields

 

Some leads

- Gboard is not allowed by default and got disabled during the enrollment?

- Non system or protected apps (flags to add in the software?) got removed when starting the enrollment?

 

Thanks!

Best answer by Moombas

I dont sue Intune but have you tried using the DPC "android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED":true; in the zero touch config and test again?

1 reply

MoombasAnswer
Level 4.4: KitKat
February 29, 2024

I dont sue Intune but have you tried using the DPC "android.app.extra.PROVISIONING_LEAVE_ALL_SYSTEM_APPS_ENABLED":true; in the zero touch config and test again?

YunchuanAuthor
Level 1.6: Donut
February 29, 2024

Thanks a lot, it worked!

Level 4.4: KitKat
March 1, 2024

Glad i was able to help but keep in mind that this will activate other system apps as well you may want to block afterwards.