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LAKSHAYNE
LAKSHAYNE
Level 1.6: Donut
May 23, 2026
Question

Logged out of my phone beacause of FRP that i set with my custom dpc.

  • May 23, 2026
  • 1 reply
  • 142 views

I created a custom dpc and was testing it . In order to validate the frp i did a factory reset on my device from the boot menu . I got a lock at the top asking for the device owner's mail id . It entered it.
But it kept on saying " please sign in with on of the owner's account for this device"
I mean how can it be wrong it is hard coded in my dpc code. 
I am really annoyed would really appreciate some help . 


P.S. -> The phone was mint stock didnt had any mail id set, before installing the dpc.

    1 reply

    Moombas
    Moombas
    Level 4.4: KitKat
    May 26, 2026

    I guess it’s a fully managed device?

    Did you provide a Google account id and the attached mail address within the FRP profile to be able to unlock the device?

    LAKSHAYNE
    LAKSHAYNEAuthor
    Level 1.6: Donut
    May 26, 2026

    I installed the dpc on my device it wasnt qr provisioned , just installed it gave the necessary permission. 

     

    i did attached the mail , but what is this account id ? 

    Moombas
    Moombas
    Level 4.4: KitKat
    May 26, 2026

    It doesn’t care how you provisioned it.

    In my knowledge you need to provide via DPC both (will try to find the relevant documentation but can’t promise). I see it like this in our MDM:

    So, they require to provide your Google account id associated to your Google account and it’s mail address. 

    See the blue box here:

    https://developer.android.com/work/dpc/security?hl=en#control-provisioning 

    Terms & ConditionsAccessibility statement