Managed Google Play Linked Account Disabled Due to ToS Violations

Hi AE Folks,

Our Entra account configured in Intune as the Managed Google Play linked account has been disabled due to ToS violations and the appeal unsuccessful. I need some help untying this knot: why was the account disabled, how can we get it re-instated, how can we add a backup account to avoid this single point of failure, and how can we avoid this problem in the future?

I read that we should open a ticket with our EMM: the Intune specialist I spoke to wasn’t aware of a backline Google Enterprise Support channel. Is there a specific group where I should route the ticket?

Any and all help would be most appreciated.

--BP