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Alex_Muc
Alex_Muc
Level 3.0: Honeycomb
May 12, 2025
Solved

Managed Play Store keeps asking for Google Play services Update

  • May 12, 2025
  • 25 replies
  • 7 views

Hey!

 

I noticed a little bug today and wanted to ask if anyone else is experiencing this.

 

With the update to Play Store 46.1.37-31 [0] [PR] 755161904, a push message informs you that Google Play Services must be updated. With a COPE device, this only occurs in the work profile.

 

Even if Google Play Services is updated to the latest version (25.18.33 (190400-756823100)), the message appears as soon as you open the Managed Play Store.

 

@Lizzie Is there anything known here? The Managed Play Store works normally despite the warning in the push message. I would also have logs if required.

    Best answer by Lizzie

    Thanks so much for all the updates everyone, I really appreciate your followup here. 

     

    Just to say, I can confirm that the fix is rolled out to 100% and so it's good that that marries up with the experience many of you are now seeing. 

     

    If there hasn't been any change on your end, I would recommend trying to manually update the Google Play app. If you are still experiencing issues please can you let me know below. 

     

    Fingers and toes crossed this is all back to normal for you and thank you again for your patience and help to resolve this. 🀩

     

    Thanks,

    Lizzie

     

    *I'll mark this as resolved so that this is clearly seen at the top of the discussion - thanks. 

    25 replies

    Show previous replies
    D
    davidtse916
    Level 1.6: Donut
    May 13, 2025

    Looks like the latest Google Play services Beta 25.19.31 (260400-756038180) is having the same issue again.

    The only one that worked for me is the Beta 25.18.61 (190400-755565618).

    D
    davidtse916
    Level 1.6: Donut
    May 13, 2025

    Looks like the latest beta of Google Play services broke it as well.

     

    Latest one so far is beta 25.19.31 (260400-756038180).

    Alex_Muc
    Alex_MucAuthor
    Level 3.0: Honeycomb
    May 13, 2025

    I can confirm that.

    Beta 25.18.61 (190400-755565618) = No push message βœ”οΈ
    Beta 25.19.31 (260400-756038180) = Update warning via push message again ❌

      Emilie_B
      Emilie_B
      Community Manager
      May 13, 2025

      @Lizzie please see below @davidtse916's updates 

        Lizzie
        Lizzie
        Community Manager
        May 13, 2025

        Hey everyone,

         

        @Alex_Muc, @Moombas, @jasonbayton @davidtse916, @Michel, @jeremy, @Kris, @Flo, @proton 

         

        A huge thank you for all the insights you have shared here, it honestly has helped so much to identify why this is appearing. 

         

        The good news is that our engineering team has found the root cause and have identified the fix. They are currently working on this and the timeline for rolling it out. I don't have an exact time for this yet, but will keep you updated. 

         

        Thank you again,

         

        Lizzie

        Welcome to the Community everyone!Have a question or want to start a conversation, click here.
          G
          Gryff
          New Member
          May 13, 2025

          Any ETR on the issue?
          We have Samsung devices in Intune is also seeing this issue. Here are the test devices I've used:

          A15 Android 15
          A54 Android 15

          Devices are managed in MS Intune (Corporate-owned dedicated devices).

           

          We also tried (in vain):
          Clear Google Play Services Cache and Data:
          Open your device's Settings app.
          Go to Apps.
          Find and select "Google Play Services".
          Tap Storage & cache, then Clear cache. 
          Tap Clear storage and confirm you want to delete all data

          O
          Oma_Uri
          Level 1.5: Cupcake
          May 14, 2025

          Issue resolved on our devices.

          Thank you!

            O
            Oma_Uri
            Level 1.5: Cupcake
            May 14, 2025

            Issue resolved on our devices.

             

            Thank you!

              Moombas
              Moombas
              Level 4.4: KitKat
              May 14, 2025

              I can confirm at least on a test on my test devices looks fine now as well.

                Alex_Muc
                Alex_MucAuthor
                Level 3.0: Honeycomb
                May 14, 2025

                I can also confirm that the Play Store version 46.1.39-31 [0] [PR] 758209869 fixes the problem. πŸŽ‰

                 

                @Lizzie@Emilie_B Is there any official information that the fix has been released? πŸ™‚

                  A
                  Andeo
                  Level 1.6: Donut
                  May 14, 2025

                  Hi

                   

                  I can confirm this as well. It happens on the Moto G34 5G (Android 14) and also on the standard Samsung S24 (Android 14 / One UI Version 6.1). We use the Android Management API. after I saw this notification I quickly added the Play Services App to the allowed application to try and update it. I was able to update, to version 25.19.32 (190400-758260096), as a play services beta tester on the Moto G34 5G and on the S24 I managed to update it to version 25.18.33 (190400-756823100) without beta. The notification still pops up.

                   

                  Also happy to provide logs.

                  Lizzie
                  Lizzie
                  Community Manager
                  May 14, 2025

                  Hey @Andeo,

                   

                  Great to meet you. Are you still seeing this happening now? 

                   

                  Thank you,

                  Lizzie

                  Welcome to the Community everyone!Have a question or want to start a conversation, click here.
                  Lizzie
                  Lizzie
                  Community Manager
                  May 14, 2025

                  Hey everyone, 

                   

                  I can confirm that a fix has been implemented. I am just awaiting a few final confirmations from the team on rollout - so if there is anything to add on this I will update you in due course. 

                   

                  Thank you @Alex_Muc, @Moombas, @Oma_Uri, for confirming you no longer see the notification. It would be great to get updates from others too. 

                   

                  Massive thank you again, keep me posted if you can. πŸ˜€

                   

                  Lizzie

                  Welcome to the Community everyone!Have a question or want to start a conversation, click here.
                    D
                    davidtse916
                    Level 1.6: Donut
                    May 14, 2025

                    Hi @Lizzie, I'll do the testing once I'm back at work tomorrow. Currently it's 7:30pm Adelaide time soβ€¦β€¦πŸ“ΊπŸ˜΄πŸ˜‚

                      Lizzie
                      Lizzie
                      Community Manager
                      May 14, 2025

                      Enjoy your evening @davidtse916 - thanks so much. 🌜

                      Welcome to the Community everyone!Have a question or want to start a conversation, click here.
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