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Level 1.6: Donut
February 6, 2025
Solved

Mass deregister from ZTP

  • February 6, 2025
  • 2 replies
  • 1 view

Hello

 

I currently have one client with 1000+ devices. Sometimes, there is need to deregister sopme devices (for example when they are send to repair). Is there any faster way to mass deregister devices from ZTP than searching them one by one? I mean, sometimes it is 50, or even 100. Do I have to search each device individually one by one, or is there any automated option to do it?

Best answer by Moombas

@Michel no, you can: https://support.google.com/work/android/answer/7514005?sjid=8221507450032670227-EU#csv&zippy=%2Cdevices:~:text=Bulk%20deregister%20devices,to%20your%20portal.

But i thought it was visible in the sample file but isn't. So just see the link

2 replies

Moombas
Level 4.4: KitKat
February 6, 2025

OFc you can do it with a csv file you can find more information about that in the ZTP top right (3 dots menu).

TomaszPAuthor
Level 1.6: Donut
February 6, 2025

Thanks for fast response!

But sadly, i still cant find it. I have located those 3 dots menu near 'add devices' button, but all options i have are:

-Customize table

-Chow only Essentials devices

-download results as .csv

 

as on that attached image, but i have translated it:

 

 

Moombas
Level 4.4: KitKat
February 6, 2025

My menus are called different but I'm in owner role maybe it'S different then?

-Customize table

-apply configurations from csv file

-download results as .csv

Level 4.0: Ice cream sandwich
February 6, 2025

I believe you cannot delete devices in bulk from a customer portal. You can only apply configuration in bulk (as in, assign a profile in bulk). But thats it. (But please, let me know if I missed something @Moombas )

 

As a reseller you can delete devices in bulk via the API, but not via the webpage. 

 

Its also mentioned here as feedback: https://www.androidenterprise.community/t5/zero-touch/android-zero-touch-customer-portal/td-p/4079

 

@Lizzie , did you get a response regarding the feature request you filed? 

Moombas
MoombasAnswer
Level 4.4: KitKat
February 6, 2025
Level 4.0: Ice cream sandwich
February 6, 2025

ah interesting, learned something new today. Thanks for sharing!