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MelkonTorosyan
MelkonTorosyan
Level 2.0: Eclair
October 25, 2024
Solved

Missing Apps in managed Play Store

  • October 25, 2024
  • 2 replies
  • 1 view

Hi everyone,

I did see in previous posts, that we had a problem with missing apps a year ago. (https://www.androidenterprise.community/t5/general-discussions/fixed-service-announcement-available-work-apps-missing-in/td-p/811)

 

Since yesterday we have a problem, that all optional apps are not visibile in the managed Play store. Our users see only the required apps but not the optional apps or webclips.
This happens only for users enrolling a new device. Existing users does not have the problem "yet".

Is there anybody else seeing this problem.

We use Ivanti EPMM.

Kind regards
Melkon

    Best answer by MelkonTorosyan

    The problem was solved yesterday. We had a corrupt database entry for an app on Ivanti EPMM. This meant that the synchronization with the Play Store could not be completed.

    2 replies

    MelkonTorosyan
    MelkonTorosyanAuthorAnswer
    Level 2.0: Eclair
    November 7, 2024

    The problem was solved yesterday. We had a corrupt database entry for an app on Ivanti EPMM. This meant that the synchronization with the Play Store could not be completed.

      Lizzie
      Lizzie
      Community Manager
      November 7, 2024

      Great to hear you got this all sorted out @MelkonTorosyan. Thanks for sharing the update here. 🎉

       

      (Also, loving the new community avatar 😎)

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