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hafizzeeshan
New Member
August 14, 2026
Solved

My Pixel is incorrectly enrolled in organization management

  • August 14, 2026
  • 1 reply
  • 116 views

My Google Pixel is showing “This device is managed” and says Google LLC has configured this device to be fully managed. I am the current owner/user of the device and do not have access to the organization that enrolled it. The device is scheduled to automatically reset. How can I get this device removed from organization/zero-touch enrollment.

Best answer by Moombas

@hafizzeeshan Where did you buy it?

Maybe this device was (previous) owned by a company and put into their Zero-Touch portal and then lost, stolen or repaired (instead of scrapped) so it remains for maybe a good reason in their zero-touch portal. In this case, the company holding this device in zero-touch portal, most likely wont remove it from their as it’s still owned by them and to prevent supporting theft.

If they gave it away for repair and resell but forgot to remove it from their portal, they need to do this now.

But no matter which way, you need to reach out to your reseller who needs to hand out you a working one and the reseller needs to contact the company about it.

1 reply

Moombas
MoombasAnswer
Level 4.4: KitKat
August 17, 2026

@hafizzeeshan Where did you buy it?

Maybe this device was (previous) owned by a company and put into their Zero-Touch portal and then lost, stolen or repaired (instead of scrapped) so it remains for maybe a good reason in their zero-touch portal. In this case, the company holding this device in zero-touch portal, most likely wont remove it from their as it’s still owned by them and to prevent supporting theft.

If they gave it away for repair and resell but forgot to remove it from their portal, they need to do this now.

But no matter which way, you need to reach out to your reseller who needs to hand out you a working one and the reseller needs to contact the company about it.