No accounts found Zero touch

Forum|Forum|3 months ago
November 25, 2025
1 reply
0 views

as per : ZTE Portal - no account found | Android Enterprise and ChromeOS Customer Communities - 4093

I'm an admin of a Google workspace instance, let's call it Acme, LLC. This is Google Workspace Business Plus

I'm an admin (not owner) of a Android Zero Touch instance, with the ability to make changes to:

Configs

Devices

Users

Resellers, etc

I've logged into Workspace.google.com for Acme, Inc. Gone to Devices, Mobile & Endpoints, Settings, Enrollment, Manage Zero Touch devices, Link, log in using AZTE user and get the rather lovely:

MDM is set to advanced, by the way

Emilie_B

Community Manager

Hi @PabloMDM and welcome to the community 🙂

I've read your post and I'm wondering: were you trying to join this conversation about ZTE Portal - no account found?

P

PabloMDMAuthor

New Member

Hello

I reviewed the above conversation, and, given that my ZTE Portal is an OEM Test Portal, found that it was different

As mentioned: I'm an Admin of the entire instance. What role does a user need to be able to bind their workspace instance with the AZTE portal? I'm guessing that it's NOT Admin

Emilie_B

Community Manager

Hi @PabloMDM

Ok, thanks for specifying - that helps 🙂

Let me see if I can reach out to some of the team and I'll get back to you as soon as I can!

Emilie

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