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New Member
July 17, 2024
Solved

No longer accessible from partnerdash.google.com .

  • July 17, 2024
  • 4 replies
  • 7 views

Hi All,

 

I am facing a problem accessing the vendor account of the Zero Touch portal. Previously in the partner portal, I selected the account and created the customers under them. But now that the specific vendor account is not available it is creating a problem for us to manage the previous customers and create new customers to support via ZT API. 

 

Please help us on this to resolve asap.

 

Best answer by Michel

Hi @DineshkumarB , the URL has changed since they have migrated to the new portal, try this one: https://enterprise.google.com/android/zero-touch/resellers/

 

4 replies

Lizzie
Community Manager
July 17, 2024

Hello @DineshkumarB,

 

Welcome to the Customer Community.  From you message it sounds like you are potentially a reseller? If so, do you have access to the Partner Portal? 

 

Thanks,

Lizzie

Welcome to the Community everyone!
New Member
July 18, 2024

Hi @Lizzie ,

 

Yes, We are the authorized reseller. We do have access to the partner portal. 

Dineshkumar Balan
Michel
MichelAnswer
Level 4.0: Ice cream sandwich
July 18, 2024

Hi @DineshkumarB , the URL has changed since they have migrated to the new portal, try this one: https://enterprise.google.com/android/zero-touch/resellers/

 

Level 1.6: Donut
August 4, 2024

bro here is the new URL you can access it easily. https://enterprise.google.com/android/zero-touch/resellers/