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Prathik
Level 2.0: Eclair
August 22, 2025
Solved

Organization reached its usage limits, your work profile can't be set up.

  • August 22, 2025
  • 4 replies
  • 1 view

We have a fleet that is managed with Android Management API that we use for pre prod testing. We started getting `Organization reached its usage limits, your work profile can't be set up` error recently in this enterprise. It had about 800 device when i did the list devices call. I have now removed the older devices and the list device call now returns 84 devices, but I still see the above error when trying to enroll new device. Its been about 2 days since i deleted the devices. Also been about 2 days since i have filled up https://docs.google.com/forms/d/e/1FAIpQLSf4VCzblf27V6jx1_iFt7lD1WjyCDpSDzQcxunTbQdbkEGG4Q/viewform to increase the quota for registered devices. Is there any way to investigate this issue? Can I check the registered devices qouta anywhere in GCP console? Are there any other case where I can see this error? 
I am seeing this error for both work profile and fully managed device.

Best answer by Prathik

Thank you for the support. Was able to get unblocked by working with AE Compliance team to override and increase the quota.

4 replies

J
jasonbayton
Level: 4.1: Jelly bean
August 22, 2025

Goog can take a while to respond to queries, I waited some time recently for a different form. If you have access to the partner portal you could try raising with PED, but otherwise I imagine the gang here will suggest waiting a little longer before escalating

Lizzie
Lizzie
Community Manager
August 22, 2025

Hey @Prathik, 

 

I hope you are doing well.

 

I've just messaged my colleague in our Partner team to check they've received your ticket and request ok. I imagine as this is a request to increase the limit, this might take a little longer to review than a normal question to that team. I'm hopeful you will get a response soon though. 

 

Speak soon,

Lizzie

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PrathikAuthor
Level 2.0: Eclair
August 22, 2025

Thank you for your support Lizzie. 

What is the process to get access to the partner portal? I tried creating a login and it said that I'm not eligible. Wondering if there is way, so that we could get faster support if possible.

Lizzie
Lizzie
Community Manager
August 22, 2025

Hey @Prathik,

 

I've just sent you a DM via your community profile. 

 

Thanks,

Lizzie

Welcome to the Community everyone!Have a question or want to start a conversation, click here.
P
PrathikAuthorAnswer
Level 2.0: Eclair
August 26, 2025

Thank you for the support. Was able to get unblocked by working with AE Compliance team to override and increase the quota.

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