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BMCITENG
BMCITENG
New Member
October 1, 2026
Question

Our corporate domain is locked by an unknown legacy Android Enterprise binding, and we need to free it to link to Microsoft Intune.

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Our corporate domain is locked by an unknown legacy Android Enterprise binding, and we need to free it to link to Microsoft Intune. We are unable to register and setup a managed google playstore binding in our new intune instance that we are now starting to leverage, as our company domain (bmc.com) is already in use. We know it was a previous IT employee who created the binding, but we have no way to break it / reregister with a new bmc email address (current one ends with .gmail). We found a support article that lead us here to “submit a support request”, but that does not appear to be an option, only posting discussions. Any assistance is greatly appreciated. 

    1 reply

    Lizzie
    LizzieCommunity Manager
    Community Manager
    October 2, 2026

    Hello ​@BMCITENG,

     

    Nice to meet you, welcome to the Community. This question actually comes up more times than you would think. In my opinion it’s actually one of the main benefits why upgrading to a Managed Google Domain is useful, as if a person leaves your company it prevents the potential of having an isolated gmail account used for the binding. 

     

    Back onto your question though, I have a couple of questions back:

    • Are you currently moving to Intune or is this legacy binding already connected within your Intune console? 
    • Do you know the Enterprise/Organization ID for this binding? (Please don’t share it publicly if you do)
    • Have you already raised a ticket with your EMM about this? 

    Hope to speak with you soon, 

    Thanks,

    Lizzie

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