Reseller unable to view all Zero-touch Configuration IDs

Question

We have two active Zero-touch configurations in our customer account. However, our reseller can’t see any configuration profile while importing devices through the Motorola Zero-touch portal. since reseller can’t see the configuration profile whenever they import device in Zero touch portal devices automatically associate with the default configuration.

How can reseller map the devices with appropriate configuration ID when there are multiple configuration profiles configured on google zero touch

Flo · Answer

Hello, on Google Zero Touch, the provisioning options are set on the customer portal, not the reseller https://support.google.com/work/android/answer/7514005#zippy=%2Cconfigurations.

I asked the feature you’re talking about

https://www.androidenterprise.community/android-enterprise-general-discussions-3/android-zero-touch-customer-portal-1160?tid=1160&fid=3

But this one is not implemented yet. This feature exists on Knox Mobile Enrollment. If nothing is done by the customer, the default profile is applied.

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