Restoring Data on a Fully Managed (Device Owner) Android Device During Enrollment

Question

Hello everyone, I’m testing the setup (enrollment) of a Device Owner / Fully Managed Android device, and I’ve run into a question about restoring data. When setting up a personal Android device, you typically get the option to sign in with a Google account and restore apps/data from a backup. However, when I try this on my test device with the fully managed (Device Owner) enrollment flow, it goes straight into the MDM provisioning process. I don’t see the Google sign-in page or any option to restore data from my Google backup. My questions:Is this the expected behaviour for Device Owner (fully managed) setups?Are there any official guides or best practices for restoring user data in this scenario (if supported)?Thanks in advance for any guidance or documentation links!

Kris · Answer

Hey @Yashwanth

Up until Android 14, this is indeed the normal behavior for a 100% Pro enrollment like COBO or COPE type.
But since Android 15 and 16, I am encountering the opposite issue, the system suggests recovering old data before wiping the device as it's prohibited for this type of enrollment...😂

It's difficult to explain this to employees.

Hello everyone,

I’m testing the setup (enrollment) of a Device Owner / Fully Managed Android device, and I’ve run into a question about restoring data.

My questions:

Is this the expected behaviour for Device Owner (fully managed) setups?

Are there any official guides or best practices for restoring user data in this scenario (if supported)?

Thanks in advance for any guidance or documentation links!

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