Samsung phone help

An app has blocked me from turning off my admin on my samsung phone and the app has refused to unistall....any one who can help??

Level 4.4: KitKat

Hi Lilary,

as we don't know anything about your device and which admin (and why you need to turn it off) etc. i recommend to go into more detail.

But a possible way would be (even it sounds bad) a wipe of the device and fresh installation using recovery mode.

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