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A
at9
Level 1.5: Cupcake
February 27, 2025
Question

Samsung Tab Active5 Side Button Configuration

  • February 27, 2025
  • 1 reply
  • 0 views

Is there any way to change the default configuration for press and hold from "Wake Bixby" to "Power off menu". Trying to run a kiosk application and it's confusing for users to need to hold the side and volume down button to open the power control. Bixby is otherwise disabled so holding the side button currently does nothing in its default configuration. Samsung support has unfortunately been less than helpful, and will only lift a finger if you pay for full Knox EMM.

 

 

1 reply

Moombas
Moombas
Level 4.4: KitKat
February 28, 2025

Use Knox service plugin then you need to set following:

Device and Settings customization profile (Premium) > Configure values in settings menu > Name of the Setting item > Side key > Press and hold > 1 (Power menu)

https://docs.samsungknox.com/admin/knox-platform-for-enterprise/knox-service-plugin/configure-advanced-policies/deep-settings-customization/#side-key

 

But as you see this is a premium feature, you need to provide a free premium license into it as well which can be grabbed from your Samsung Knox portal

    A
    at9Author
    Level 1.5: Cupcake
    March 3, 2025

    I appreciate the reply and apologize for the late response here. I generated the free KPE license, but figure I still need a standard Knox Essentials seat assigned to the device before I can actually use/configure the plugin? Currently can request a trial license but frankly don't have an understanding of their license structure and what's required. Seems wild to need a license to change a hardware key function.

    Moombas
    Moombas
    Level 4.4: KitKat
    March 3, 2025

    You should be able to freely generate a "Knox Platform for Enterprise: Premium Edition" license here: https://www2.samsungknox.com/en/dashboard/license-keys/others

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