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A
agonzaleze
New Member
May 6, 2025
Solved

Setup using another device wizard screen removal

  • May 6, 2025
  • 3 replies
  • 0 views

Is there a way to skip the "setup using another device" wizard screen?  We don't see the benefit of showing up this option, on company environment, having MDM managed devices with Zero touch enrollment setup.

 

That screen is specifically, the 3rd screen, when setting up a new device, after selecting the language and the insert SIM card instrucctions screens. As those screens are right before the Network setup screen the device won't be able to connect with Google services to get MDM server and the custom profile, so not sure how to disable it?

 

Thanks

Best answer by Moombas

The bad thing, there's no real possibility for placing feature requests but i really like to poke Google again and again that we need such thing as we again and again face such things which would be very helpfull but needs a place to be addressed.

3 replies

M
Moombas
Level 4.4: KitKat
May 6, 2025

I think you are talking about COPE device enrollment right as i can't remember this for COBO (fully managed)?

And on COPE it may make sense as there's a private part which you may want to transfer from one COPE device to another because of replacement.

Actually i don't know an option to skip this but agree that this could make sense but guess @Lizzie that this would require a feature request to add this as an enrollment option being set in the Java config part in ZT.

A
agonzalezeAuthor
New Member
May 6, 2025

Correct, we are talking about COPE scenario here. I get the point as well, it make sense, but, when it comes to restore from personal backup with this COPE mix environment, we have been facing not really good performance of this feature, long restore times or even processes not completed hanging out for hours..

Then, in the event of willing to request this, this feature request is for google to take care of?

M
MoombasAnswer
Level 4.4: KitKat
May 6, 2025

The bad thing, there's no real possibility for placing feature requests but i really like to poke Google again and again that we need such thing as we again and again face such things which would be very helpfull but needs a place to be addressed.

    W
    w4lter
    Level 2.0: Eclair
    May 6, 2025

    same thing for Samsung Devices with Samsung KME.

    that message is no longer visible after the enrollment profile is downloaded. but with a factory sealed device, there is no chance to hide it.

    i assume the easy solution would be, that the device is doing the network setup right away after the language selection to check for enrollment profiles.

    Emilie_B
    Emilie_B
    Community Manager
    May 7, 2025

    @Moombas thank you for providing an answer to this question 😎

     

    And @agonzaleze make sure to give us a shout if you have any other questions! 

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