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E
extrus
Level 1.5: Cupcake
October 15, 2024
Question

The Zero-touch doesn't have an Owner user. (accidentally put down the permission into Admin)

  • October 15, 2024
  • 1 reply
  • 0 views

I accidentally lowering the permission of our only user in the zero-touch to admin.
So I can't have the Owner permissions on the same account.
Is there any way to add new Owner account or change the permission back to Owner?

1 reply

Lizzie
Lizzie
Community Manager
October 15, 2024

Hello @extrus,

 

Welcome to the Customer Community. 

 

I presume if you were able to change the user role permission of your colleague's role from 'owner' to 'admin' you also have the 'owner' permissions on your account? 

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E
extrusAuthor
Level 1.5: Cupcake
October 15, 2024

I changed my role from 'Owner' to 'Admin' myself

Lizzie
Lizzie
Community Manager
October 15, 2024

Thanks @extrus, for confirming. Yes, this will need to be updated by our team. If it's ok with you, I'll send you a direct message via the community (click on the little envelope in the top right corner of the community to read your messages) to gather some details and we can get this sorted for you. 

 

Thanks,

Lizzie

 

Welcome to the Community everyone!Have a question or want to start a conversation, click here.
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