Skip to main content
New Member
December 13, 2024
Question

Trace Logs Manual Deletion Devices

  • December 13, 2024
  • 3 replies
  • 0 views

Hello,

We are observing a problem: several devices are no longer registered in ZeroTouch, as if someone had manually deleted them.

Would it be possible to trace the origin of these deletions and identify who performed this action in ZeroTouch ?

Thank you for your help.

Hilaire

3 replies

Lizzie
Community Manager
December 13, 2024

Hello @Hilaire,

 

Welcome to the Android Enterprise Customer Community.

 

This is likely something our Zero-touch team can possibly check. If it's ok, I will send you a direct message via your community inbox (the little envelope in the top right corner of the community) to gather a bit more information and we can take it from there. 

 

Thank you,

Lizzie

Welcome to the Community everyone!Have a question or want to start a conversation, click here.
Level 1.6: Donut
December 25, 2024

Hey @Lizzie ,

 

The way you respond to the queries is just remarkable. I've always felt safe being here.

Lizzie
Community Manager
March 12, 2025

Hey @Hilaire,

 

I hope you are doing well. I just wanted to let you know that Audit logging on in your zero-touch customer portal will be available very soon. Here is a link to the update. Hopefully this will help provide you with a bit more visibility for your problem here. 

 

Thanks,

Lizzie

Welcome to the Community everyone!Have a question or want to start a conversation, click here.