Trouble with applying configuration profiles
Hi,
As an organisation we are pretty new to ZT. We had good success when testing two devices. We enroll them through ZT and manage through Intune. This worked on our test device (Lenovo Tab K11). I set up a Token separate from the default created on the ZT -> Intune Link.
We recently bought 120 Lenovo K11 tablets to set up using the same profile, however we used a new reseller. They added these to our portal. I assigned the token this morning. Then, when I connected the devices to the internet. No profile was present, it continued with the non Dedicated device set up.
I did see a message about potentially waiting 48 hours for the profile to apply. Is this accurate? I waited at least 4 hours and no success.
Do you have any advice or steps to trouble shoot?
We have checked the DPC extras Token is correct and used alternate networks to avoid issues with filtering/firewall. We have run SW upgrades on the tablets and Factory reset and re tried. I tried a different profile that we know works. That also wouldn't apply. Bear in mind, I come from KME where these changes are pretty instantaneous. So, am I just being impatient?