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pvandroid
Level 1.5: Cupcake
April 1, 2025
Solved

Unable to add additional owners and administrators to Manage Google Play Store

  • April 1, 2025
  • 2 replies
  • 0 views

We recently disconnected our Managed Google Play account from Intune, which was initially set up with a standard Google Account. Now, we are reconnecting Intune to our Managed Google Play account using a Managed Google account that is synchronized with our Entra ID SSO. This means we can sign in with our company domain (@mycompany.com) using our Entra ID password.

 

We are able to enroll our Android phones into Android Enterprise and publish apps to our Managed Google Play store without issues.

 

To ensure redundancy, Google highly recommends creating a secondary owner account in case the primary account is compromised. See Google KB . I'm following the guide on assigning roles in enterprises from the Managed Google Play Help. However, my Play Store account admin screen appears quite limited compared to what I should be seeing. Here’s a screenshot of my current view:

Previously, when we used a personal Google account for our Managed Google Play Store, I could invite other users to become owners. This option seems to be missing since we switched to the managed account. Could there be additional permissions in the Google Workspace admin portal that we need to grant to the Managed Google Play account to enable the option to add additional owners?


Best answer by jasonbayton

Thank you for the your kind words :)

 

It looks indeed like you lack permission. Unfortunately until Google make a needed change, the bind requires super admin permissions for setup, though for visibility in the console afterwards I would hope this can be downscoped to just device management roles. 

2 replies

J
jasonbayton
Level: 4.1: Jelly bean
April 1, 2025

Hi @pvandroid 

 

As the bind was created with a managed Google domain, all management of the bind is done through admin.google.com, under Devices > Mobile & endpoints > Settings > Third party integrations. 

 

All workspace superadmins can create and manage the bind in there now, there's no need to use adminsettings in play. 

P
pvandroidAuthor
Level 1.5: Cupcake
April 3, 2025

Hi @jasonbayton ,

Thank you for your reply! It's an honour to meet you. I'm a huge fan of your work in the Android community.

 

If the steps have changed, Google should update their knowledge base article to direct users to admin.google.com.

In my admin console, there are no admin controls visible, which leads me to believe that the account might not have the necessary Superadmin access. I'll need to speak with our Google admin to enable that role for our account.

Out of curiosity, what are the prerequisite roles and permissions that a Managed Google Play account should have in the Google Admin console? I couldn't find any information about this from Google or Microsoft.

    J
    jasonbaytonAnswer
    Level: 4.1: Jelly bean
    April 3, 2025

    Thank you for the your kind words :)

     

    It looks indeed like you lack permission. Unfortunately until Google make a needed change, the bind requires super admin permissions for setup, though for visibility in the console afterwards I would hope this can be downscoped to just device management roles. 

    P
    pvandroidAuthor
    Level 1.5: Cupcake
    April 8, 2025

    @Lizziecan we review @jasonbayton suggestion about the permission changes ?

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