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jarmo_akkanen
Level 2.0: Eclair
July 13, 2023
Question

Widgets on COPE - MS Intune

  • July 13, 2023
  • 7 replies
  • 0 views

Hey,
Unfortunately there are no settings and/or no chance configure Widgets on COPE in MS Intune. There is specific setting in Intune restrictions config profile to allow/disallow Widgets for BYOD method.
Is this problem tied only MS Intune or is this something for Google? 

Majority of our 10k fleet enrolled as  COPE and it's a big gap not having widgets available for Work Apps.

Thanks
Jarmo 

7 replies

M
Moombas
Level 4.4: KitKat
July 13, 2023

Hi Jarmo,
we have fully managed devices only and widgets for provided apps are available but we don't use Intune but different MDM.

    J
    jarmo_akkanenAuthor
    Level 2.0: Eclair
    July 14, 2023

    Hey Ras, 
    You mentioned "fully managed"....  Are you using COPE or COBO? Which MDM your using? VMware Workspace One or some other?
    If it's available for you with different MDM then I think this is something for the Microsoft make it available in Intune as well.
    Thanks
    Jarmo

    M
    Moombas
    Level 4.4: KitKat
    July 14, 2023

    I don't like that description even it's jused a lot, i know.
    I differentiate between "fully managed" (work only) which means that the device is entirely managed/full accessable and  owned by the company (we only use this currently) but could be re-enrolled by the enduser if needed and "work profile" which means a fully managed device with a private part and work profile installed (what you call COPE).
    I left out BYOD here now, because i think this doesn't matter here.

    You may take a look into this: https://vmlabblog.com/2021/04/how-to-add-widgets-for-work-profile-apps/

    We are using Soti Mobicontrol and as said, only "fully managed" via Zero-Touch for now.

      J
      jarmo_akkanenAuthor
      Level 2.0: Eclair
      July 14, 2023

      Hi RAS, 

      Thank you for your info. I just did further testing and this is the result for Microsoft Intune:

      1. Personally-Owned with Work Profile (BYOD) enrolled = Widgets available for WP apps
      2. Corporate-Owned with Work Profile (COPE) enrolled = Widgets NOT available for WP apps
      3. Fully Managed (COBO) = Widgets available for apps

      I will compose a ticket to MS if they have plans to bring setting available for widgets on Corporate-Owned with Work Profile (COPE) enrolled devices.
      thanks
      Jarmo

        J
        jasonbayton
        Level: 4.1: Jelly bean
        July 14, 2023

        I've run through all the policy settings for WP/COPE also and it appears indeed widgets are only configurable in the personally owned configuration profile. I'd agree with you raising it with MS, please report back 🙂

        Personal: 

        Company: Not present.

         

          J
          jarmo_akkanenAuthor
          Level 2.0: Eclair
          July 24, 2023

          Hey, We did a DCR (Design Change Request) to Microsoft to have Widgets available for Work Profile app on devices enrolled as COPE (Corporate-Owned Personally Enabled).

          According to Microsoft "DCR is           approved and is in the pipeline for future releases, however there is no ETA due to our product group taking and completing the requests based on severity."

          I'll keep you posted once there is ETA available or DCR completed and widgets available.
          -jarmo

            Lizzie
            Lizzie
            Community Manager
            July 24, 2023

            Fantastic to see your DCR got approved and that it's in the pipeline for future releases, thanks so much for the update here @jarmo_akkanen.

            Would you mind accepting your last reply as 'Accept as Solution' this way it will highlight it if others are looking for something similar. 

            Thanks again. 

            Lizzie

            Welcome to the Community everyone!Have a question or want to start a conversation, click here.
            J
            jarmo_akkanenAuthor
            Level 2.0: Eclair
            November 27, 2024

            Hi @GMenzies @jasonbayton @Lizzie @Moombas 

            Finally there is a solution to get widgets available on COPE enrolled devices.

            To enable widgets to a specific application, you need to utilize this policy (addCrossProfileWidgetProvider), and make sure to add the package name of the application (for example com.microsoft.office.outlook) that you want to enable its widgets in the parameters.
            Please contact your MDM vendor (our case MS Intune) and raise a request to implement this API if they haven't done so already.

             

             

            We will test this asap once we get the API implemented by Intune folks. Keep you posted....


            Google engineers have tested it using testDPC and it works.
            Before:



            Configuration:

             



            After:

             

             

            thanks

            Jarmo

              R
              Rakib
              Level 2.2: Froyo
              November 27, 2024

              It says it was added as part of API 21, is it just laziness from MS or is it supported for devices from API 21.

              I will also raise a ticket to Microsoft.

                J
                jarmo_akkanenAuthor
                Level 2.0: Eclair
                November 28, 2024

                I got the info from Microsoft yesterday: "At the moment it’s not possible but let me ask our Intune PG if there is anything on the Roadmap or if we need to raise a DCR or similar."


                I replied to them since we have had case opened to them about this 2 years for now. I think they will take this seriously now.... I'll keep you posted..

                 

                thanks

                Jarmo 

                  A
                  Amonshie
                  Level 1.6: Donut
                  November 12, 2025

                  @jarmo_akkanen Did u get any update from MS? We are currently migrating from WS1 to Intune and facing the same "issue". 

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