Zero Touch device cannot be added

Question

I bought a Google Pixel 9a from Bechtle in Germany. I have already a Pixel 4 assigned and installed via Endpoint Manager. They told me i should add the following reseller ID 1823138271 to my Zero Touch portal. But i cannot find it. I have the following reseller added already: Reseller-Name  Bechtle Direct B.V Entfernen  Bechtle Logistik & Service GmbH Entfernen  Brodos how can i find the reseller id 1823138271 in the Zero touch portal?

Moombas · Accepted Answer

You can't afaik.You need to ask them for their correct name in the ZTP and my best guess is "Bechtle Logistik & Service GmbH" to be the right one but they need to tell you.

Michel · Answer

Hi,

Bechtle Direct B.V. is the dutch entity of Bechtle, Bechtle Logistick & Service is the german part. I'm 90% sure you need that one because Bechtle germany offers their services trough Logistik & Service.

The reseller ID was listed before but is no longer showing.

If you need help, send me a PB and I can assist you further with Bechtle.

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