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ceermotors
Level 1.5: Cupcake
November 23, 2025
Solved

Zero touch Enrollment

  • November 23, 2025
  • 4 replies
  • 0 views

i had this weird issue while trying to auto provision the devices , i created one configuration to auto redirect the devices to an enrollment profile, added the Jason file of the token to it and assigned it to certain devices , yet it didn't work  the device realize that it is  belong to organization and i see my  company support  contact  means it been recognized on my zero touch portal but it ask me to scan QR code for enrollment and not detect the token  Jason  text in the DPC extras also the profile works fine if i scanned the QR, any suggestions ??😅

 

 

Best answer by ceermotors

hello and thanks all , sadly yes  it was misconfiguration,  the Json file that Intune provided wasn't in the right configuration  i extracted the token from it and applied the right one and it works now , again thank you so much all .

 

4 replies

Emilie_B
Emilie_B
Community Manager
November 25, 2025

Hi @ceermotors and welcome to the Customer Community! 

 

I'm going to tag a few of our members that might be able to help you - there's a lot of combined knowledge force in this community!

 

Could you take a look and see if you can help out @Moombas, @Michel, @Alex_Muc, @jeremy, @Flo, @turquet, @Rakib, @Yann_ROLAND, @jasonbayton ? 

 

    M
    Moombas
    Level 4.4: KitKat
    November 25, 2025

    Please provide the config you added to the ZT configuration.

    remove all sensitive data like enrollment id and so on (replce them with Xs or so).

      J
      jasonbayton
      Level: 4.1: Jelly bean
      November 25, 2025

      Certainly sounds like a misconfiguration, here's a reference if it helps - https://bayton.org/android/android-enterprise-zero-touch-dpc-extras-collection/ 

        R
        Rakib
        Level 2.2: Froyo
        November 25, 2025

        Yup, sounds like a misconfiguration.

         

        Check all the values and formatting.

         

          C
          ceermotorsAuthorAnswer
          Level 1.5: Cupcake
          November 25, 2025

          hello and thanks all , sadly yes  it was misconfiguration,  the Json file that Intune provided wasn't in the right configuration  i extracted the token from it and applied the right one and it works now , again thank you so much all .

           

            Emilie_B
            Emilie_B
            Community Manager
            November 25, 2025

            Thank you for giving us an update @ceermotors - much appreciated!

             

            And thank you to our superstars @Moombas, @jasonbayton and @Rakib for their help; gold stars for all ⭐⭐⭐

              C
              ceermotorsAuthor
              Level 1.5: Cupcake
              December 3, 2025

              thanks for the fast response as well 

               

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