Zero-touch Enrollment Training Status not checked in.

Hello @mhfaruk,

I hope you are doing well. Congratulations on completing the courses. 👏

I would recommend sending an email to: ae-community@google.com. The Academy team will be able to take a look and see why this is still showing like this for your account. 

If you can, it would be great to hear how you get on. 

Thanks so much,

Lizzie

Thanks for your response. ok let me mail the issue and let you know once get feedback.

Hi, if you’ve already completed the Android Enterprise courses and received the Expert certification but the Zero-touch Enrollment Training is still showing as incomplete, there may be a separate training or partner-status requirement that hasn’t been recorded yet.

I’d recommend checking the Android Enterprise partner/Zero-touch portal to confirm that the training was completed under the same account associated with your reseller profile. If it still isn’t updated, contacting Android Enterprise Partner Support would be the best next step so they can verify your training status and advise on the requirements for becoming a Zero-touch reseller.