Zero-Touch + Intune enrollment fails after Microsoft sign-in (redirects to portal.manager.microsoft.com)
Hi everyone,
I’m experiencing an issue during Android Zero-Touch enrollment with Microsoft Intune.
The process begins normally and progresses through all the expected steps:
1. Getting your phone ready
2. Checking info
3. “This device belongs to your organisation”
4. Setup your phone
5. Setting up your device
6. “This device isn’t private”
7. Google services
8. Updating device
9. Welcome to Chrome
10. Microsoft sign-in page
The problem occurs AFTER I successfully sign in with my work account.
Instead of continuing with Android Enterprise (intune) setup, the device opens this URL:
**portal.manager.microsoft.com**
This page shows “Page not found.”
Immediately after that, the device shows:
**“Can’t set up device. To finish setup, sign in to your work account.”**
At this point the enrollment cannot continue.
The device is assigned to a Zero-Touch configuration with the DPC:
`com.google.android.apps.work.clouddpc`
We also have a JSON configuration supplied from the Intune portal.
Has anyone seen this behaviour before where enrollment fails right after Microsoft authentication and redirects to an incorrect URL?
Is this likely related to the Zero-Touch configuration JSON, the DPC, or a known issue with Intune handover?
Any guidance would be greatly appreciated.
Thank you!
